What are the responsibilities and job description for the Cleaning Operations Manager position at Voda Cleaning & Restoration of Birmingham?

Benefits :

Competitive salary
Bonus based on performance
Company car
Dental insurance
Flexible schedule
Health insurance
Paid time off
Profit sharing
Training & development
Vision insurance

Role : Cleaning Operations Manager

Benefits and Perks

Competitive Salary

Sales Bonus Plan

Fast Paced Environment

Health Benefits

Dental Benefits

Vision Benefits

Job Summary :

Voda Cleaning and Restoration is seeking a dedicated and experienced Operations Manager to oversee and drive the day-to-day operations of our Carpet & Floor Cleaning, Tile & Grout Cleaning, and Air Duct Cleaning business units. The ideal candidate will have extensive experience in carpet & floor cleaning and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. The ideal candidate will have a sales and management background. This role requires a hands-on approach, as the manager will need to step into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service .

Cleaning Operations Manager Responsibilities :

Oversee daily operations of the carpet cleaning department, ensuring projects are completed on time, within budget, and in compliance with safety standards.

Drive sales by networking with property managers, realtors, and attend some community events with owner.

Manage and schedule teams for carpet cleaning and related services.

Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.

Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.

Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.

Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.

Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.

Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators.

Assist in developing and implementing new procedures to streamline operations and improve service delivery.

Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.

Oversee reporting and documentation for all cleaning projects, including work orders, client records, and billing information.

Cleaning and Restoration Operational Manager Qualifications

Preferred Certifications :

IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in :

WRT (Water Restoration Technician)

CCT (Carpet Cleaning Technician)

Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.

Proven experience in team management and leadership roles.

Strong organizational, communication, sales, and customer service skills.

Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.

Proficiency in using CRM systems and scheduling tools.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning & Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

Salary : $50,000 - $80,000

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