Cleaning and Restoration Operations Manager

Benefits:

• Competitive salary
• Health insurance
• Opportunity for advancement
• Training & development

Role: Cleaning and Restoration Operations Manager

Benefits and Perks

• Competitive Salary
• Potential for Growth
• Fast Paced Environment
• Health Benefit Options

Job Summary:
Voda Cleaning and Restoration is seeking a dedicated and experienced Operations Manager to oversee and drive the day-to-day operations of our Residential and Commericial Cleaning and Restoration teams. The ideal candidate will have extensive experience in water/smoke/mold restoration, carpet/tile/grout/upholstery cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as the manager will also need to step into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service.

Cleaning and Restoration Operational Manager Responsibilities:

• Oversee daily operations of the cleaning and restoration departments, ensuring projects are completed safely, on time, within budget.
• Manage and schedule teams for efficient execution of our offered services.
• Conduct quality control inspections to ensure adherence to IICRC standards and
  company protocols.
• Perform field work as necessary, assisting teams with jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use,
  ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper
  documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication,
  addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue
  growth, and monitor key performance indicators. 
• Assist in developing and implementing new procedures to streamline operations and
  improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are
  readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including
  work orders, client records, and billing information.

Cleaning and Restoration Operations Manager Qualifications

• Preferred Certifications:
  • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
    • WRT (Water Restoration Technician)
    • CCT (Carpet Cleaning Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • OSHA 30 Certification.
• Minimum of 3-5 years of experience in water restoration.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview
An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.