What are the responsibilities and job description for the Administrative Assistant position at Voda Cleaning & Restoration of Houston?
Benefits :
Bonus based on performance
Company parties
Flexible schedule
Health insurance
Position Overview :
We are seeking a highly organized and detail-oriented Administrative Assistant to support the daily operations of our office, namely booking jobs, schedule management, and payment follow-ups with our customers. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently in a fast-paced environment. This role is essential in driving company growth, ensuring smooth administrative operations and providing support to various teams across the organization.
Key Responsibilities :
Administrative Tasks :
Respond to cleaning job inquiries.
Assist with scheduling and SELLING cleaning bookings.
Answer phone calls, route them appropriately, and take messages when necessary.
Greet and assist visitors in a professional and welcoming manner.
Follow-ups with our customers to ensure timely payment.
Maintain and organize company supplies, ensuring stock levels are adequate.
Prepare and distribute internal and external communications as directed.
Coordinate travel arrangements and accommodation bookings for staff members.
Maintain and organize physical and digital filing systems.
Assist with creating and formatting documents, presentations, and reports.
Manage office calendars and handle day-to-day scheduling needs.
Data Entry & Record Keeping :
Input data into company databases and maintain accurate records.
Assist with the preparation of reports and documents for management review.
Track and process incoming / outgoing correspondence with current and potential customers.
Support to Other Departments :
Assist HR or accounting departments with data entry, filing, and document preparation.
Provide administrative support to different teams or management as needed.
Customer Service :
Provide exceptional service to current and potential clients and vendors.
Manage office communication, ensuring queries are directed to the correct parties.
Required Qualifications :
High school diploma or equivalent.
Proven experience as an administrative assistant, office assistant, or in a similar role.
Strong, vibrant phone skills with a desire to book jobs and be a pivotal part of our growth.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Ability to prioritize and multitask in a fast-paced environment.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Bonus Qualifications :
Experience with office management software or tools (e.g., Google Workspace, Microsoft Teams, Slack).
Knowledge of office accounting software (QuickBooks, etc.) a plus.
Salary Range :
15 - 20 / hour base pay
Incentive compensation ranging from 10-30% of base pay
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.
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