Demo

Technical Writer

Voiceflow
San Francisco, CA Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/19/2025

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.Why is Arine a Great Place to Work? : Market Opportunity -

Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Check out the role overview below If you are confident you have got the right skills and experience, apply today.Dramatic Growth -

Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.Outstanding Team and Culture -

Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.Making a Proven Difference in Healthcare -

We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.The Role : Arine is seeking a highly motivated and skilled Technical Writer to join our growing team. As a Technical Writer, you will be responsible for creating and maintaining clear, concise, and user-friendly documentation for our medication management platform. You will work closely with product managers, engineers, and other stakeholders to understand complex technical concepts and translate them into effective documentation for a variety of audiences.What You'll be Doing :

Develop and maintain a wide range of technical documentation, including user guides, API guides, reference manuals, configuration guides, tutorials, knowledge base articles, release notes, and training materialsResearch and gather information from subject matter experts (SMEs), including product managers, engineers, our internal clinical care team, and customer supportTranslate complex technical concepts into easy-to-understand language for various audiences, including technical and non-technical usersEnsure documentation is accurate, consistent, and adheres to company style guides and standardsDesign and create graphics such as screenshots and diagrams to help users understand technical concepts, process flows, and UI instructionsCollaborate with cross-functional teams to identify documentation needs and prioritize projectsUse various authoring tools and technologies to create and publish documentationMaintain and update existing documentation to reflect product changes and improvementsReview and edit documentation for clarity, grammar, and styleContribute to the continuous improvement of documentation processes and standardsStay up-to-date with industry best practices and trends in technical writingOur Ideal Candidate Possesses :

Bachelor's degree in English, Journalism, Technical Communication, Computer Science, or a related field preferred3 years of experience as a Technical Writer working on SaaS products, preferably in the healthcare industryStrong understanding of technical writing principles and best practicesExcellent written and verbal communication skillsAbility to quickly learn and understand complex technical conceptsProficiency in using various authoring tools and content management systemsAbility to think graphically and convey concepts through pictures as well as wordsStrong attention to detail and ability to produce high-quality workAbility to work independently and as part of a teamExcellent organizational and time-management skillsPreferred Qualifications :

Experience with an Agile development environment and tools such as Jira and ConfluenceExperience with API documentation and related toolsExperience creating professional looking training materialsPortfolio of writing samples demonstrating technical writing skillsPerks : Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.The posted range represents the expected salary for this position and does not include any other potential components of the compensation package (including bonus and equity), benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The salary range for this position is : $100,000-130,000 / year.Job Requirements : Ability to pass a background checkMust live in and be eligible to work in the United StatesInformation Security Roles and Responsibilities : All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.Check our website at

  • This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry!

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Salary : $100,000 - $130,000

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