What are the responsibilities and job description for the Contract - Billing Analyst position at Volkswagen Group of America - Chattanooga...?
Contract - Billing Analyst
- EA 000387 - HybridElectrify America is committed to revolutionizing the way people charge. As the country's largest open DC fast charging network, Electrify America is actively contributing to electrifying mobility today and building a more sustainable future.
The Billing Analyst will provide administrative and invoicing assistance for the Electrify Commercial team. The ideal candidate will possess deep expertise in billing functions, excel in communication, and demonstrate strong organizational skills.
Serving as the liaison between the Commercial Account Managers and the accounting team, overseeing the management of both customer and vendor invoices, and well as payment processes. This individual will track monthly invoices for all projects based on established customer billing milestones, gather the necessary supporting documentation and initiate internal invoice requests, which will be submitted to the accounting team for processing. Once the invoice is created, the Billing Analyst will ensure timely submission to customers and monitor payment receipt in accordance to contract payment terms.
The Billing Analyst will also handle all vendor-related invoices for the commercial team, ensuring proper submission to the Accounts Payable team for timely payment processing.
Role Responsibilities:
Customer Invoice Management (85%):
- Serve as the primary point of contact for customers regarding invoice-related issues.
- Collaborate with Account Managers to align on upcoming invoices and billing amounts for all projects.
- Gather and ensure the completeness of all required documentation for invoice submission.
- Create and submit customer invoices through Procore.
- Submit invoice requests to the Accounts Receivable (AR) team for processing.
- Distribute invoices to customers via email or customer portal.
- Maintain and update the customer invoice tracker.
- Coordinate with AR on all invoice-related activities and resolve any discrepancies or issues.
- Manage past due invoices, following up with customers and working with Account Managers to resolve issues and ensure payment.
- Foster and maintain strong relationships with the AR team.
- Align with AR to ensure all necessary customer payment details are accurately communicated.
- Assist and support audit related requests.
- Maintain guide of customer specific billing procedures, deadlines and billing processes.
- Assist in ad-hoc projects and requests.
Accounts Payable Activities (10%):
- Create Purchase Requests (PRs) and assist with any necessary PO creation for commercial-related costs via SAP.
- Submit vendor invoices to Accounts Payable (AP) for timely payment processing.
- Submit check requests related for any customer revenue payments.
Customer and Vendor Set-Up Activities (5%):
- Provide Account Managers with the internal and external forms required for new customer or vendor set-up.
- Submit requests to AR/AP for the creation of new customer or vendor profiles.
Years of Relevant Experience:
- 4 years of relevant experience
Education (Required):
- High School Diploma
Education (Desired):
- Bachelor's in Economics, Finance, Business Administration
Skills:
- Excellent written and oral communication skills
- Demonstrated record of precision and integrity in past work assignments
- Exceptional customer service skills with the ability to thrive in a fast-paced, dynamic environment
- Ability to work cross-functionally with internal and external partners on complex, multipart tasks
- Self-motivated, detail-oriented, and able to work independently under limited supervision
- Computer savvy
- Problem solving
Specialized Skills (Required):
- Proven experience in invoice management or a related field.
- Strong organizational and communication skills.
- Ability to work effectively under tight deadlines and handle multiple tasks simultaneously.
- Proficient in accounting software and Microsoft Office Suite.
- Detail-oriented with a strong focus on accuracy.
Specialized Skills (Desired):
- Experience with SAP or similar ERP systems.
- Previous experience in a financial or accounting environment.
- Knowledge of invoicing best practices and financial procedures.
- Procore experience
Work Flexibility:
- Hybrid Role – to be in office 2-3 days max per month
- Travel Required up to 10%
