What are the responsibilities and job description for the VW Service Technician position at Volkswagen of Garden Grove?
Job Title: Volkswagen (VW) Service Technician
Location: Garden Grove
Full-Time
About US
Circle Auto Group is an authorized Volkswagen dealership and service center dedicated to delivering exceptional automotive service. We pride ourselves on our commitment to quality, customer satisfaction, and fostering a supportive environment for our employees. We are seeking a skilled and motivated VW Service Technician to join our team.
Job Summary:
As a VW Service Technician, you will be responsible for diagnosing, repairing, and maintaining Volkswagen vehicles in accordance with Volkswagen standards. You will work closely with service advisors and other technicians to provide high-quality service to our customers while ensuring a safe and efficient work environment.
Key Responsibilities:
- Perform diagnostic tests on VW vehicles to identify issues and determine necessary repairs.
- Conduct routine maintenance services, including oil changes, tire rotations, brake inspections, and fluid checks.
- Repair or replace parts as needed (engine components, transmission, brakes, etc.) using appropriate tools and equipment.
- Document all services performed and parts used, ensuring accurate records are maintained in the system.
- Collaborate with service advisors to provide customers with accurate estimates of repair costs and timelines.
- Stay up to date with the latest VW technical information and repair procedures through ongoing training and certification.
- Ensure compliance with safety standards and maintain a clean, organized workspace.
- Provide excellent customer service by communicating effectively with customers about their vehicle's needs and the services provided.
Qualifications:
- High school diploma or equivalent; automotive technology degree or certification preferred.
- Previous experience as an automotive technician, ideally with VW vehicles.
- ASE certification is a plus; VW certification is highly desirable.
- Strong diagnostic skills and knowledge of automotive systems.
- Proficient in the use of diagnostic tools, repair equipment, and shop software.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Valid driver's license with a clean driving record.
What We Offer:
- Competitive salary and performance-based incentives
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for professional development and ongoing training
- A supportive and collaborative team environment
How to Apply:
If you are passionate about working with Volkswagen vehicles and providing outstanding service, we would love to hear from you! Please send your resume and cover letter to [email address] or apply in person at [location].
Volkswagen of Garden Grove is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
