What are the responsibilities and job description for the PARTS COUNTERPERSON position at Volkswagen of Stamford?
Prestige Volkswagen of Stamford is seeking a dedicated Parts Counterperson to help grow our booming parts department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
WHAT WE OFFER
Depending on your employment status, you may be eligible to receive the following :
Medical, Vision and Dental
401K Plan plus company match
Competitive wages
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Competitive Compensation plan
RESPONSIBILITIES
Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Pulls and fills orders from stock
Maintain a weekly bin checks to ensure accuracy of stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick-up
QUALIFICATIONS
Have a High School Diploma or equivalent
Have experience with auto parts sales (preferred)
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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