What are the responsibilities and job description for the Host/Hostess position at Volo Restaurant Lounge?
A host or hostess plays a crucial role in creating a welcoming atmosphere for guests at restaurants, events, or other hospitality settings. Their main responsibilities include:
1. Greeting and Seating Guests
- Warmly welcome guests upon arrival.
- Manage reservations and walk-ins efficiently.
- Escort guests to their tables while providing menus.
- Accommodate special seating requests if possible.
2. Managing the Waiting List
- Estimate wait times and inform guests accurately.
- Keep track of available tables and seating arrangements.
- Notify guests when their table is ready.
3. Coordinating with Staff
- Communicate table status updates to servers and kitchen staff.
- Help balance the flow of guests to ensure smooth service.
- Assist in clearing and resetting tables when needed.
4. Answering Questions and Assisting Guests
- Provide information about the menu, specials, and restaurant policies.
- Handle guest inquiries and complaints professionally.
- Assist guests with accessibility needs or special accommodations.
5. Maintaining Cleanliness and Organization
- Keep the entrance and host stand clean and organized.
- Ensure menus and promotional materials are in good condition.
- Monitor restrooms and common areas for cleanliness.
6. Processing Payments (If Required)
- Handle takeout orders and payments if the role includes cashier duties.
- Assist in processing reservations and event bookings.
Job Type: Part-time
Pay: $16.35 - $16.36 per hour
Work Location: In person
Salary : $16 - $16
