What are the responsibilities and job description for the Logistics Manager position at Volo Sports?
More than 350,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports and social activities. Whether it's a performance sport like soccer or a virtual activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully to each other.
More Than a Job
Job Description
We have an exciting opportunity for a candidate to join our team and help enhance our day-to-day logistics and sports operations. We are looking for a solutions oriented problem solver to help maintain our equipment tracking and inventory systems, oversee the execution of league builds, take the lead on customer service triage, and ensure our league and court rental schedules for Club Volo run without interruption or conflict. This person will report directly to our Logistics Director and will work closely with our sports team to ensure day-to-day operations run smoothly. The right candidate has experience in sports or event operations, is comfortable building schedules behind the scenes, as well as handling teams out on the field.
Logistics
MUST-HAVES
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Volo is a movement—for people and by people who want to connect more meaningfully to each other.
More Than a Job
- Annual company events such as Summit Retreat & Volo Games Field Day
- Healthcare and 401k benefits available
- Free sports leagues & events
- Company Memorabilia
- Ranked Among Inc-5000 Fastest Growing Companies
- Serving more than 45,000 kids in free youth programs
- Over 350,000 Adult Participants Nationwide
- 8 City Markets & Counting...
Job Description
We have an exciting opportunity for a candidate to join our team and help enhance our day-to-day logistics and sports operations. We are looking for a solutions oriented problem solver to help maintain our equipment tracking and inventory systems, oversee the execution of league builds, take the lead on customer service triage, and ensure our league and court rental schedules for Club Volo run without interruption or conflict. This person will report directly to our Logistics Director and will work closely with our sports team to ensure day-to-day operations run smoothly. The right candidate has experience in sports or event operations, is comfortable building schedules behind the scenes, as well as handling teams out on the field.
Logistics
- Oversees equipment management and inventory
- Responsible for storage organization and maintenance
- Supported by Logistics Director through equipment ordering process
- Manages day-to-day communication for operation, repair, and maintenance of lights including refueling
- Supported by Logistics Director for payment management and ordering
- Coordinates the seasonal league program build and audit process
- Ensures execution of daily board meetings and steps in during the absence of other team members
- Ensures all weekly pre-merge tasks are completed
- Manages Club Volo master schedule including volleyball, pickleball, cornhole, bocce, private events, and court rentals
- Curates appropriate pickleball league experiences to match programming needs
- Assures quality control and strength of leagues, tournaments, and daily play through site visits and serve as a site lead for programs whenever necessary
- Ensures sport growth expectations are being met through retention sales initiatives and communications
- Develop relationships with current and future league venues
- Develops merge and scheduling plans in conjunction with Sports Manager and Logistics Director
- Make weather decisions, communicate to players & reschedule games accordingly
- Supports in updating the website - programs, rules, venues, policies
- Supports in daily play builds and serves as the backup to the Sports Manager for daily play operations and oversight
- Serves as the customer service lead in the office and triages needs daily. Mobilizes resources as needed to ensure the team maintains customer service KPIs.
- Anticipate and provide proactive solutions to prevent problems from arising in the future
- Resolves any emerging problems that our customers might face with accuracy and efficiency via FreshDesk and over the phone
- Provides onsite and online customer service
- Train local teams to provide excellent on-site experience
MUST-HAVES
- Minimum of 3 years of professional experience
- Must have transportation to help deliver equipment
- Must be able to lift 30 pounds
- Ability to work nights and weekends
- (April - October), Working Saturday, In office Tue - Friday
- *November - March) In Office Monday - Friday
- Can coordinate organizational tools and resources effectively and comfortably
- Can navigate a fast-paced, ever-changing environment with minimal supervision
- Excellent written and verbal communication skills
- Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
- Experience in sport or event management and/or business development capacity
- Excellent organization skills
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
