What are the responsibilities and job description for the Software Installation Engineer (US) position at Volpara Health?
Job Description
Job Description
Salary :
Here at Volpara, were on a mission to save families from cancer. By combining our ground-breaking Breast Health Platform with empowered patients, we are unleashing a revolution in cancer detection. You can check out more about what we do here : https : / / youtu.be / YoWsuV64uAI?si=iqzcN7PAiXoogwSg
As a member of our software installation team, you would be involved in extensive interaction with our customers. You will gather information, analyze, design, develop and map the customers workflow and processes as they interface and integrate multiple system components with our various Volpara Health products.
What you will be doing :
- Supporting our pre-sales activities, through direct customer interaction, respond to requests for technical information, including Volpara's approaches to information security and privacy in addition to the technical implementation.
- Actively manage the system design
- Process and install the Volpara systems
- Configure the system in the clients computer environment
- Develop the interface and integration components
- Perform functional and end-to-end workflow process testing
- Monitor the data conversions from competitor systems into Volpara software
- Monitor the data conversion from legacy systems to new systems
- Support the customer onboarding process by being responsible for installing, monitoring and updating on-premises systems, including training onsite IT staff as required by the customer
- Work directly with our customers, our Customer Success and Software Engineering teams to resolve customer impacting issues
- Please note that this role will be hybrid if the successful applicant lives within commuting distance of our Lynnwood, WA office. For candidates outside this location, the role will be fully remote.
What you will bring to the role :
What you will receive :
You will be joining a high performing fully remote team who are dedicated to helping our customers make the most of their Volpara software purchase. The salary range for this role is $75,000 - $100,000 per year. You will have the option to participate in medical, dental, vision, life and disability insurances, as well as a 401K plan with a company match. We also offer generous paid time off.
Volpara Health is an Equal Employment Opportunity employer. We will endeavor to fill vacancies with the candidate who is the best fit for the role, without regard to gender, marital or family status, religious or ethical belief, race, ethnic or national origin, disability, age, political opinion, employment status, sexual orientation, military status, or any other status protected by law.
remote work
Salary : $75,000 - $100,000
