Demo

Business Process Analyst

VOLT
Troy, MI Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 5/21/2025

Volt is immediately hiring for an Onsite Business Process Analyst in Troy, MI

As an Onsite Business Process Analyst , you will :

  • Partner with business leaders and teams to elicit and document as is processes, data flows, systems, and users, and standardized process to agreed guidelines.
  • Employ various techniques to define, elicit, analyze, record, and validate requirements throughout the program lifecycle
  • Investigate and learn business issues, data and compliance challenges for business processes.
  • Develop business process models, business requirements / user stories as required to support the IT systems changes needed.
  • Develop collaborative working relationships with the business community to ensure comprehensive user acceptance testing occurs, training plans are developed & executed, and effective migration to new processes and ways of working.
  • Support the IT Program Manager as the business advocate (Voice of customer) in all stages of program delivery.
  • Use knowledge of business and technology to recommend systems and process opportunities to improve, expand, or retire existing capabilities & technology to increase the value to company
  • Monitor and evaluate the effectiveness of implemented process changes, defining and measuring key performance indicators and making necessary adjustments for continuous improvement.
  • Plan and facilitate workshops and alignment meetings to achieve the alignment outcomes
  • Ensure compliance with company's governance and regulatory obligations, leveraging documented audit trails, signoffs, and records.
  • Maintain appropriate governance of all activities in conjunction with program leadership, using appropriate escalation to maintain progress.

The ideal candidate will have :

  • Degree and / or postgraduate degree in HR, Business or equivalent
  • 5 years of experience in business process analysis in a multinational corporate environment
  • Working knowledge of Incident / Problem / Change Management frameworks such as ITIL v3, or ISO 9000 : 2000.
  • Familiarity with process mapping and modelling techniques.
  • Strong analytical skills with the ability to collect, study and interpret complex data.
  • Ability to manage and perform multiple complex tasks as part of the daily work assignment.
  • Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Visio.
  • Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
  • Excellent written and oral English
  • Excellent attention to detail
  • Preferred Skills & Qualifications :

  • Experience and / or working knowledge of HR systems and applications e.g. Workday and Learning Management Systems
  • Previous experience in a global organization.
  • Knowledge of system integrations, ensuring proper data flow of HRIS information to other systems.
  • Pay Rate : $45.00-$55.00 per hour / salary (based on experience).

  • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
  • Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

    Benefits : Volt offers benefits (based on eligibility) that include the following : health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

    Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) 898-0005. Please indicate the specifics of the assistance needed.

    Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

    Salary : $45 - $55

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