What are the responsibilities and job description for the Claims Adjuster II position at Volt?

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Volt is immediately hiring for Claims Adjuster II in Grapevine, Texas.

STRONG CORE VALUES
Nine Paid Company Holidays
Health / Dental / Vision Insurance - partially paid by the company
Continuing Education Assistance
Employee recognition events
Positive work Environment

As an Claims Adjuster II you will :

Troubleshoot mechanical breakdown claims to determine whether customer complaints, repair facility diagnoses, and failed parts match.

Verify if the failure meets the criteria for approval based on the conditions of the extended service contract.

Verify repair costs using standard "national labor time guides" (including labor rates and time) to ensure estimates are within approval guidelines and that other resources, such as technical bulletins, recalls, system comments, and other requirements, are properly used during adjudication.

Determine if the claim meets the criteria for a field inspection based on the cause of failure, cost estimate, and failures submitted by the repair facility.

Document all interactions, research, verifications, and other claim-related information in the database.

Interacted with customers, agents, dealers, and other relevant parties to complete all claims investigations.

Partner with other departments, claims adjusters and management staff to identify options that support claims resolution and approval.

Retrieve information from the claim file system and communicate information to the customers, dealers, repair facilities, and vendors.

This is a full time, Direct Hire opportunity.

The ideal candidate will have :

Minimum of two years of hands-on automotive repair and diagnosis experience as a Line Tech or Service Advisor, including knowledge of heavy mechanical breakdowns.

ASE Certification - must have at least one.

Excellent negotiation skills.

Proficient computer and data entry skills, heavy use of Windows-based programs.

Professional telephone etiquette and excellent oral and written communication skills in the English language.

A desire to learn and a passion for helping people.

Strong attention to detail, dependability, and follow-through.

Fluency in Spanish is a plus.

Strong attention to detail, dependability, and follow-through

Salary : $36,400 - $38,480 per year plus commissions.

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits : Since this is a Direct Hire role, benefits will be provided by the employer.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) 898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Salary : $36,400 - $38,480

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