What are the responsibilities and job description for the Enterprise Systems Specialist (On-Site) position at Voltage?
Join Our Team as an Enterprise Systems Specialist at Voltage!
We are seeking an experienced and detail-oriented Enterprise Systems Manager to manage the integration of various department requirements into enterprise software systems. This role will involve close collaboration with the IT department, particularly in Asisa, to ensure alignment with system design, and the ability to train teams and collect feedback to optimize system performance.
Essential Functions and Responsibilities:
- Collect and analyze requirements from various departments, preparing preliminary requirement outlines and designs.
- Collaborate with various teams to identify system needs and outline necessary improvements.
- Communicate and provide feedback on various department requirements, ensure that the solutions meet business needs.
- Work closely with various departments to define and finalize detailed product requirements, ensuring they align with operational and business goals.
- Provide comprehensive training to department teams on newly launched system functions, including SAP, Salesforce, OA, and self-developed systems, ensuring smooth transitions and effective use.
- Regularly gather feedback from departments regarding system usage and performance.
- Analyze feedback to identify areas for improvement, ensuring systems are optimized for efficiency and user satisfaction.
- Perform other duties as assigned.
Education and Skills Requirements:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- 4 years of practical experience in software product design, with a proven track record in project management, OA products, and other B2B product designs.
- Experience managing and implementing enterprise systems, including SAP, Salesforce, and self-developed systems.
- Strong ability to gather, document, and organize business requirements with attention to detail.
- Excellent logical thinking, business abstraction, and problem-solving skills, with the ability to conduct comprehensive closed-loop analysis.
- Strong communication and organizational coordination skills, capable of integrating business needs into system design and ensuring project goals are met efficiently.
- Ability to work with a global mindset and explore opportunities for product improvements and system enhancements.
- Innovative thinking to propose new features or improvements to enhance system performance and meet business needs.
- Fluent in Mandarin (preferred).
- Previous experience participating in SAP projects (preferred).
- Strong experience with business systems integration across multiple departments and regions (preferred.
- Relevant certifications (e.g., PMP, SAP) are a plus.
Physical Requirements/Work Environment:
Work is performed primarily in an office environment. Occasional traveling up to 25%.
Equal Employment Opportunity:
Voltage, LLC provides equal employment opportunity without regard to race, color, age, religion, gender, sexual orientation, national origin, disability, genetics, protected veteran status, pregnancy, gender identity, expression, or any other protected characteristics. This policy extends to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs.
