Satellite and Wireless Field Technician

Volterra Systems is looking for someone to join our team who believes in making a difference to our customers by striving to deliver what our customers need before they ask for it. We listen to our customers and provide uncomplicated solutions to their needs. We take care of our customers first, then focus on increasing profits or revenues. Our whole business model is based around providing the best customer service possible in an honest and professional way. We don’t blame others, we don’t make excuses. We take ownership and make it right. If you feel this way, please come join us in delivering truly great services.

The Satellite and Telecom Field Technician will be responsible for field operations including installations, repairs, decommissioning and integration of VSAT satellite equipment and installation/decom at central office sites. This role requires a highly motivated individual with a high set of personal values capable of working independent of direct supervision to support a variety of roles, communications systems and projects.

JOB TASKS AND DUTIES:

This position will require good understanding of working in the field on telecom and satellite equipment. Areas of services will include:

• Install, repair and decommission VSAT Satellite equipment – up to 1.8m antenna.
• Installation of telecom racks, cabling, and components in co-location facilities, central offices, and occasionally at field locations
• Support our customers in all their field upgrade needs.
• Support on-call duties when required.
• Completion of site visit reports, transfer documents and quality control reports.
• Operate a vehicle in a safe manner.
• Transportation of materials and equipment.
• Perform Audits of materials and equipment.
• Testing of used equipment for reuse.
• Identify potential process improvements and bring them to the attention of the Operations Manager.
• Accurate and timely progress reporting to management and customer.
• Strict adherence to safety standards, industry best-practices, and Volterra Systems policies.
• Tracking of hours worked and expenses.
• Shipping and receiving of equipment.
• Inventory control.

Competencies:

• Must have the following personal values:

• Strong work ethic
• Dependable and responsible
• Possess a positive attitude
• Adaptability, being able to overcome unforeseen obstacles to complete the job
• Honesty and integrity
• Self-motivated, self-managing, and self-reporting
• Motivated to grow and learn
• Strong self confidence
• Professionalism
• Loyalty

• Proficient with Microsoft Office, including Word, Excel, Outlook.
• Good verbal and written communication skills.
• Knowledge of computers, including direct cable and IP-based interfacing laptop with wi-fi, digital camera, or other devices as needed
• Must read/write English, understand decimals and simple math.
• Must be legally allowed to work in the United States.
• Must have a Driver’s License and no accidents in the last 5 years.
• Must be able to pass a mandatory full background check, and not have been convicted of a felony of any kind.
• Must be able to pass a mandatory drug test. We also do random drug testing during employment, including unannounced testing.
• Strong attention to detail.
• Good interpersonal competencies, able to display tact diplomacy, build good rapport with customers, able to listen to customers’ requirements and concerns.
• Provide quality service to all Volterra Systems’ customers in all tasks.
• Able to work independently and in a team environment.
• Previous wireless/telecom/satellite industry experience preferred but not a must.
• Comfortable working outdoors in all types of weather throughout the year. This may include snowmobile or track vehicle operation.
• Ability to work within Maintenance Window hours (midnight to 6am) or daytime as scheduled based on project scope and adhere reliably to schedule.
• Valid Driver’s License.
• Experience working around/with AC/DC power.
• Strong proficiency with hand tools, power tools, and a digital volt meter required.

Physical Requirements:

• Able to move/lift up 80lbs unassisted
• Able to spend long hours standing, walking, lifting, bending down and pulling
• Position will require climbing step ladders

Travel Requirements:

• This position will require travel estimated at 75% of the time, and occasionally travel length may exceed 2 weeks.
• Travel to/from your home will be paid for by the company, utilizing company credit card.
• Company Truck will be provided for travel. Snowmobile or track vehicle will be assigned for use in snow areas to access sites.
• Any travel requiring overnight lodging will be paid for by the company with the addition of per diem.

Work Remotely

• No

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Overtime

Work Location: On the road

Salary : $25 - $40