What are the responsibilities and job description for the Client onboarding/KYC Associate – On-Site position at Volto Consulting?
About the Role
We are seeking a detail-oriented and highly organized Identity Verification (IDV)/Onboarding Specialist to join our growing team. This on-site role is vital to ensuring a smooth and compliant onboarding process by reviewing and verifying applicant identity documentation and identifying potential fraud or red flags.
As an IDV/Onboarding Specialist, you will play a critical role in maintaining the integrity of our onboarding process, ensuring all verifications comply with internal policies, federal regulations, and industry best practices. This position is ideal for individuals with an investigative mindset and a strong grasp of KYC, fraud prevention, and compliance.
Key Responsibilities
- Conduct comprehensive verification of applicant identity documents (e.g., driver’s license, passport, social security card).
- Follow established SOPs within the KYC/IDV onboarding workflow.
- Detect and flag suspicious activity such as identity theft, forged documents, or synthetic identities.
- Use internal and external systems/tools to verify and update applicant data.
- Escalate concerns that may impact onboarding timelines, suggesting proactive solutions.
- Serve as a Subject Matter Expert (SME) for process improvements and system enhancements.
- Contribute to department KPIs and organizational goals through high performance and accuracy.
Skills & Competencies
- Working knowledge of KYC, IDV, and fraud detection best practices.
- Exceptional communication skills (written and verbal) in English.
- Strong attention to detail, critical thinking, and organizational skills.
- Ability to handle multiple tasks and prioritize in a fast-paced environment.
- Proficient in Microsoft Office Suite and comfortable navigating web-based tools.
- Proven ability to collaborate with internal teams and interact professionally with external customers.
Qualifications
- 1–3 years of experience in KYC, onboarding, fraud detection, or identity verification.
- Experience in financial services, AML (Anti-Money Laundering), or banking is a plus.
- Background in customer service or office environment is preferred.
Why Join Us?
- Be part of a collaborative and mission-driven team
- Work in a fast-growing and evolving environment
- Opportunities to contribute to meaningful process improvements
Apply today to help shape a secure and seamless onboarding experience!
Job Type: Contract
Pay: $15.00 - $17.50 per hour
Schedule:
- Day shift
Work Location: In person
Salary : $15 - $18
