What are the responsibilities and job description for the BDC/Internet Sales Associate position at Volume Hyundai?
We are a local automotive group with strong community ties and values. We believe searching for a new vehicle should be a positive experience, and this is further enhanced by the knowledge and enthusiasm of our team. It is our duty to be helpful, competent, honest, and sincere from the showroom floor to our service bay which is why we are looking for the best of the best!
What We're Looking For
Our growing Business Development department is looking for ambitious, goal-oriented individuals to join our team. No automotive experience required. Call center, customer service, and sales professionals looking for an opportunity to grow and develop your career apply here!
What We Offer
- Hourly, commission, and bonus-based pay plan
- Mentorship and coaching
- Promote from within
- Weekly goals
- Flexible scheduling, work-life balance
- Goal-oriented, fast-paced environment
- Health, vision, dental, and life insurance
- 401K with industry-lead match
Responsibilities
- Responsible for making outbound sold and unsold follow-up calls
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Handle all incoming internet email leads and internet phone leads
- Be available to respond to email inquiries in a professional, well-spoken manner
- Assist customers in appropriate vehicle selection
- Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/messages intended for other sales personnel and departments promptly
Qualifications
- Ability to work Full Time including Saturdays and some evenings
- Confident, pleasant and professional phone voice
- Possess time management skills and be able to work independently
- Not scared of the word "No"
- Take direction well
- Must like being part of a TEAM
- Must possess and maintain a valid driver's license
- Pass a Background, Drug and MVR Check