What are the responsibilities and job description for the Library digital assistant - Tilbury Library Job at Volunteer Centre Harlow in Es position at Volunteer Centre Harlow?
Library Digital Assistant - Tilbury Library
We are looking for a volunteer to provide one-to-one attention to customers in libraries who need support in accessing online sources and using digital technology such as tablets, laptops, and computers.
Tasks and Responsibilities
- Inspire and support customers on an individual basis to gain basic computer and online skills such as word processing, printing, and using the internet.
- Promote access to online information, including library resources.
- Recommend and direct customers to trusted / recognized online services and websites.
- Refer or signpost to other providers and library staff where appropriate.
- Support customers in their next steps in becoming confident computer and internet users.
- Be available to attend library training sessions throughout the year, helping to keep your own skills up to date and relevant.
- Remain impartial and maintain confidentiality when communicating with customers.
- Make sure that reasonable care is taken at all times for the health, safety, and welfare of yourself as an individual as well as customers.
- Support and contribute to other library IT initiatives if the demand arises.
Skills
Benefits
When Can I Volunteer?
Start Date : 29 / 04 / 2024
End Date : 05 / 05 / 2025
Availability : Morning : No
Afternoon : Yes (2pm - 4pm)
Evening : No
Location
Tilbury Library
16 Civic Square
Tilbury
Essex
J-18808-Ljbffr