Program Manager

Job Summary

The Program Manager oversees the overall supervision of Program Assistants and other assigned staff, including recruitment, interviewing, training, evaluating, and scheduling. This role is responsible for the on-going security and safety of the facility, accountability for the resident population, and supervising the orientation of all new residents.

Scope of Duties:

• Supervise assigned staff, including performance evaluations and regular supervisory sessions.
• Assist in conducting on-site training and staff development programs.
• Assess and schedule training needs of assigned staff and ensure attendance at scheduled training.
• Create staff coverage schedules and arrange for emergency coverage when necessary.
• Respond to pages and calls from program staff.
• Provide emergency coverage as needed.
• Coordinate community service projects as assigned.
• Assess operational needs of the facility and solicit competitive bids for equipment.
• Maintain fire safety compliance.
• Collaborate with outside agencies to meet facility needs with Director's approval.
• Ensure facility cleanliness.
• Schedule and conduct regular facility inspections.
• Conduct contraband searches under Director's supervision.
• Document facility maintenance and life safety equipment needs.
• Prepare and submit bi-weekly payroll information for assigned staff.
• Oversee facility security and monitor sign-in/out procedures.
• Manage bed arrangements for new residents and those requesting transfer.
• Ensure adequate meals are available for clients.
• Oversee medication monitoring and documentation for clients.
• Provide support to the Director.
• Facilitate House Meetings.
• Verify client pass site regulations and document compliance.
• Conduct drug and alcohol screens as directed and report results.
• Document fees and deposits received from residents.
• Notify Food Service of meal counts and receive food deliveries.
• Interact professionally with clients, staff, and community members.
• Maintain confidentiality in accordance with administrative policies.
• Attend regularly scheduled staff meetings, supervisory conferences, and training sessions.

ADA Essential Functions:

• Occasionally required to smell, stoop.
• Regularly required to use hands to handle or feel.
• Frequently required to reach.
• Regularly required to stand, walk, sit, talk, and hear.
• Occasionally required to lift and move up to 25 lbs.
• Regularly required to lift and move up to 10 lbs.
• Ability to observe areas that can be seen up and down or to the left and right while eyes remain on a given point.
• Ability to see clearly at 20 inches or less.
• Ability to see clearly at 20 feet or more.
• Ability to identify or distinguish colors.