Case Manager Supervisor

Position: Case Manager Supervisor   The Case Manager Supervisor ensures that Case Managers and Case Aides deliver services to clients in a manner that is consistent with professional standards of case management, the contractual requirements of the funding sources, and the policies, guidelines and shared values of VOA. Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing   Location: Queens Village, NY 11429   Minimum Qualifications: Bachelor’s degree or 60 college credits courses in Human Services field with 2 years of relevant shelter experience and/or supervisory experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills and the ability to work with multiple agencies.   Case Manager Supervisor  Principal Responsibilities: Supervision of case managers, internal and external reporting, and ensuring the quality of supportive services, community outreach, screening, assessment, and eligibility reviews. Lead clients through the intake and assessment process to provide orientation to the program and to identify needs. Develop with clients a mutually agreed-upon service plan to address needs and attain desired outcomes. Develop and maintain positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons. Monitor client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans. Document case management activities in a confidential, timely, and concise manner.   Employees receive an exceptional benefits package including: Medical Dental Vision Prescription coverage Life insurance, Retirement plan Educational Reimbursement Program (includes tuition and license/certification) Paid Time Off which is accrued monthly and rolls over from year to year. In addition: Paid Birthday Holiday And much more…

Salary : $25