What are the responsibilities and job description for the Case Manager position at Volunteers of America - Greater New York, Inc.?
Position: Case Manager
The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. The case manager must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.
The Schwartz Assessment Shelter is a shelter for men operating 24 hours a day and seven days a week. Clients are referred to the program by the New York City Department of Homeless Services. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing
Location: Wards Island, NY 10035
Minimum Qualifications:
Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 1 year of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.
Case Manager Principal Responsibilities:
Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
Perform other related duties as requested.
Employees receive an exceptional benefits package including:
Medical
Dental
Vision
Prescription coverage
Life insurance,
Retirement plan
Educational Reimbursement Program (includes tuition and license/certification)
Paid Time Off which is accrued monthly and rolls over from year to year. In addition:
Paid Birthday Holiday
And much more…
Salary : $23