What are the responsibilities and job description for the Front Desk Monitor position at Volunteers of America - Greater New York, Inc.?
Position: Front Desk Monitor
The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.
Safe Dwelling is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv
Minimum Qualifications:
High school diploma or GED.
Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
Must be able to perform diverse tasks with ease and maintain confidentiality.
Certifications in security
CPR/First Aid,
Fire Safety (F-80) required, in accordance with regulatory mandates covering this program site.
Front Desk Monitor Principal Responsibilities:
Greet all visitors; assist them directly or announce their arrival to staff or residents.
Ensure that all clients sign in and out as required.
Route mail and deliveries as required.
Handle or assist in crisis intervention.
Follow assigned procedures in emergency situations.
Conduct rounds at residence as assigned.
Perform other related duties as requested.
Employees receive an exceptional benefits package including
Medical
Dental
Vision
Prescription coverage
Life insurance,
Retirement plan
Educational Reimbursement Program (includes tuition and license/certification)
Paid Time Off which is accrued monthly and roles over from year to year. In addition;
Paid Birthday Holiday
And much more…
Salary : $19
