What are the responsibilities and job description for the Front Desk Supervisor position at Volunteers of America - Greater New York, Inc.?
Position: Front Desk Supervisor
The Front Desk Supervisor coordinates the operation of the program during the assigned shift.
Lydia E. Hoffman Family Residence is a transitional family shelter located in the Bronx, where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing
Location: Bronx, NY 10460
Minimum Qualifications:
High school diploma or GED plus one-year relevant experience working in a similar capacity in a social service setting.
Must possess good interpersonal skills and basic computer knowledge.
Certifications in security, CPR/First Aid, and Fire Safety (F-80), also required, in accordance with regulatory mandates covering this program site.
Front Desk Supervisor Principal Responsibilities:
Directs all front desk staff activities to ensure adherence to policy and procedures.
Ensure proper documentation of front desk activities.
Provide emergency assistance to residents as needed and supervise incident management system.
Monitor building safety.
Conduct rounds at residence as assigned.
Employees receive an exceptional benefits package including:
Medical
Dental
Vision
Prescription coverage
Life insurance,
Retirement plan
Educational Reimbursement Program (includes tuition and license/certification)
Paid Time Off which is accrued monthly and rolls over from year to year. In addition:
Paid Birthday Holiday
And much more…
Salary : $21
