SUMMARY

The Driver will pick up sellable donations from private residences and various locations and will distribute the goods between the resale thrift stores and the warehouse.  The Driver will also perform general responsibilities and labor at the warehouse.

ESSENTIAL JOB FUNCTIONS:

• Accomplish pick-ups and deliveries according to schedule
• Prepare and follow least time routes for multiple addresses
• Load household items securely to avoid breakage during transit
• Load and unload trucks in a safe and efficient manner

• Support customer relationships

• Troubleshoot customer service problems arising from changing priorities
• Resolve customer service issues alone or with supervisory help

• Perform general labor at the warehouse

• Interact with stores to keep up stock and to remove trash and non-sellable clothing removal
• Do routine maintenance on all trucks and warehouse equipment
• Have a general understanding of mechanics incase of breakdowns.

    RELATED JOB FUNCTIONS

• Maintain compliance with VOA Michigan policies and procedures
• Ensure that all duties are carried out in a timely and orderly fashion so that VOA Michigan functions in the most efficient manner possible
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITES

• Valid Michigan Chauffeur’s License preferred, DOT physical card and clean driving record that meets insurability requirements
• Ability to meet the requirements of MIOSHA standards including physical, written and skills test for lift truck
• Knowledge of medium duty trucks including maintenance and operation within accepted standards and legal requirements
• Ability to read GPS
• Ability to read and prepare reports
• Use and maintain radio/telephone and other company equipment
• Must be able to use handheld technology and smart phone applications.

ESSENTIAL REQUIREMENTS:

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job the employee is frequently required to lift and/or carry items weighing at least 50 lbs or more, as well as pulling, pushing, bending, standing, reaching, sitting, walking, and driving. The vision requirement includes depth perception, peripheral vision, and close and distant vision.

Environmental Working Requirements:

The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To request an accommodation, please contact: HR@voami.org

Works primarily outside, will be subject to seasonal elements.  Works closely with Warehouse Operations Manager.  Interacts with a diverse public.  May be subjected to interruptions throughout the day.  May be subject to hostile and/or emotionally upset public. 

VOAMI is an equal opportunity employer that is committed to diversity, equity, and inclusion for both our employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.