What are the responsibilities and job description for the Recovery Support Technician Driver position at Volunteers of America Mid-States?
POSITION TITLE : Recovery Support Technician Driver
LOCATION : Louisville, KY
STATUS : Full Time, Hourly, Non-Exempt
PROGRAM : Addiction Recovery Services
REPORTS TO : Recovery Support Technician Supervisor
INTRODUCTION :
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS :
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following :
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
- Loan forgiveness options through federal programs
National Health Corp & Public Service Loan Forgiveness)
Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee
Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS :
The Recovery Support Technician and Transporter plays a crucial role in supporting the daily operations of the residential treatment program. This position is responsible for maintaining a safe and supportive living environment for residents, while also providing essential transportation services.
WHAT YOU SHOULD HAVE FOR THIS ROLE :
1. High School Diploma or equivalent required.
2. Prior experience working with individuals in recovery preferred.
3. Strong communication and interpersonal skills.
4. Ability to work independently and as part of a team.
5. Excellent organizational and time-management skills.
6. Ability to maintain confidentiality and adhere to ethical guidelines.
7. Ability to work flexible hours, including evenings and weekends.
8. Ability to stand, walk, and sit for extended periods.
9. Ability to respond to emergencies quickly.
10. Must have the ability to be CPR / First Aid certified, upon 30 days of employment.
11. Computer skills are needed to perform job duties.
RESPONSIBILITIES :
1. Maintaining operational control of the facility in the absence of senior staff.
2. Conduct regular rounds to ensure the safety and security of residents and the facility.
3. Maintain chronological written records of events that occur during the shift.
4. Maintain client sign out and in log.
5. Respond to resident emergencies and concerns promptly.
6. Monitor resident behavior and adherence to program rules.
7. Assist in the prevention and resolution of conflicts.
8. Monitoring clients while they complete their assigned chores
9. Conduct routine checks of the facility for any maintenance issues.
10. Provide support and guidance to residents in their recovery journey.
11. Assist residents with daily living skills and problem-solving.
12. Act as a positive role model for residents.
13. Crisis Intervention by providing immediate support and implementing safety measures
14. De-escalate challenging resident interactions using effective communication skills and empathy.
15. Attend required trainings, supervisions and team meetings.
16. Transport residents to and from appointments, including medical, therapeutic, 12-step meetings. Transport resident’s children to and from school and / or daycare.
17. Ensure the safe and timely transportation of residents and their children.
18. Maintain accurate records of transportation activities.
19. Obey all traffic laws.
20. Maintain the cleanliness and safety of the program vehicles.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
