Program Associate II

Shift Details: Full-time - 40 hours/week. Monday-Friday 7am-4pm OR 7:30am-4:30pm

Compensation: $22.00/hour

Location: Nicollet Towers - Minneapolis, MN

About the job:

Performs a variety of operational support and/or clerical duties for a specified unit/department. Operate a personal computer to update and maintain databases; draft, edit, revise, print and send letters, notices, reports and other materials; filing paperwork.

Job Highlights:

• Medical, Dental & Vision Insurance
• 403(b) Retirement Plan
• HSA & FSA Programs
• Employer Paid Life Insurance, Short-Term/Long-Term Disability
• Quality training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday & Sick Days)

Essentials:

• Ensure accuracy and privacy of all data entry and other materials created.
• Resolve routine administrative problems and answers inquiries concerning activities and operations of the department in a courteous and timely manner.
• Serve as liaison with other departments on administrative and operational matters.
• Prepare photocopies, faxes, scans and other materials for distribution and operates a variety of office equipment.
• Arrange and coordinate meetings and conferences, schedule interviews and appointments.
• Assist with special projects as directed by program management. Attend all staff meetings.
• May need to perform some basic bookkeeping and/or financial functions.
• May be required to provide backup services for program participants.
• Assure privacy of program participants is being maintained by being knowledgeable and following HIPPA privacy and security regulations.
• Must be able to work scheduled hours and have consistent attendance. Other duties as assigned.

Required Qualifications:

• High School Diploma or GED, some college courses preferred but not required.
• Previous office experience with computer and heavy phone traffic preferred.
• Computer skills, MS 365, Word, Excel, SharePoint, Teams and Zoom, Outlook, experience in OneSite / Real Page a plus.
• Reading, writing, some business writing, comprehension of materials, multi-line phones/busy phones, empathy, compassion, and kindness when working with a variety of races, cultures, and backgrounds.

About Us:
Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization.

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than
25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and
adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all
without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status,
parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status,
and any other characteristic protected by applicable law. We believe that blending individual strengths and unique
personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an
inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)