What are the responsibilities and job description for the Home Care Scheduler/CNA position at Volunteers of America National Services?
Come join our awesome team as a Home Care Scheduler at the Senior Community Care of Colorado-Montrose. We are offering great benefits a positive work environments and NEW WAGES!!
Senior Community Care of Colorado PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization.
Pay: $20.00 - 28.14 per hour based on experience, with the option for pay in lieu of benefits.
Schedule: Fulltime, M-F 8-5, occasional weekends. This is an on-site/in office position!
Employer/Employee Benefits:
- Medical, Dental and Vision insurance
- Health Savings Account (HSA)
- Flexible Saving Account (FSA)
- 403(b) - with discretionary contribution
- Paid Vacation/Sick Time
- Employee Referral Program
Benefits with minimal to no cost to employees:
- Up to 18% Additional base Pay in lieu of waiving benefits
- Scholarships
- Employee Assistance Program (EAP)
- Wellness program
- Life insurance (with an option to purchase additional)
- Short term disability
- Loan program
- Ministry Program
The Home Care Scheduler is to provide efficient administrative services to the In-Home Services department, resulting in the delivery of excellent internal customer service.
Required Qualifications:
- Minimum two (2) years administrative experience; one-year staffing/scheduling and/or Human Resources experience preferred.
- Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet.
- Proven ability to manage multiple projects to a deadline.
- Well-developed oral communication skills.
- Strong interpersonal skills; consumer focused
- High degree of professionalism; ability to deal with extremely confidential information
Essentials:
- Maintain files record keeping; track attendance occurrences in accordance with the attendance policy and write up corrective actions as needed for In-Home Services Staff and turn them in to the In-Home Services Supervisor.
- Oversee the staffing process; develop, maintain and update the In-Home Services schedule one-month in advance; ensure that agency staff has all the legal requirements prior to assigning them duty in the facility; assist the In-Home Services Supervisor and Executive Director in meeting the staffing budget goals by acting as a communications liaison, reconciling agency staff bills against schedules, and by tracking agency hour usage.
- Develop and maintain a good rapport In-Home Services Staff to ensure their willingness to be flexible and to pick up hours when needed.
- Provide clerical support and assisting in various projects for In-Home Services.
- Maintaining medical records including tracking, filing and data entry.
- Perform routine sites visits as needed.
- Communicate schedule changes to Participants.
- Communicate Participant concerns and issues with family members and caregivers.
- First point of contact / Liaison between In-Home Services Supervisor and staff, contracted agencies and participants, ensuring all requests and issues are dealt with an appropriate, timely fashion.
- Provide guidance to CNAs and PCAs on how to resolve issues and complaints that arise with the participants and / or their environment.
- Review mileage reimbursements and time sheets to ensure accuracy and PTO requests to ensure appropriate coverage prior to final approval by the In-Home Services Director.
- Maintain communication book and PACE Care with any progress notes initiated by the In-Home Services Supervisor.
- Assist the In-Home Services Supervisor with scheduling Assessments and Supervisor visits.
- Partner with Transportation Scheduler to ensure CNA or PCA escorts are scheduled for doctor appointments.
- Backup or the Transportation Scheduler.
About Senior Community Care of Colorado:
Senior Community Care of Colorado (SCCCO) is a PACE Program (Program of All-Inclusive Care of the Elderly) serving older adults in Montrose and Delta Counties. Our team offers wrap-around care services to meet the unique needs of each of our participants and support them to remain living independently in their homes and communities. Our approach to care is based on our respect for the human spirit and the belief that the right to dignity doesn’t diminish with age. Compassion, empathy, personal attention are at the core of how we serve each and every program participant. Unlike other settings, getting to know our participants and building meaningful relationships are key to our success.
SCCCO has centers in Montrose and Delta Counties, surrounded by the breathtaking Colorado scenery. With the plummeting depths of the Black Canyon National Park just to the east, the towering and majestic San Juan Mountains to the south, the expansive Uncompahgre Plateau to the west, and lake-bejeweled Grand Mesa to the north, and an expansive water sports park right in the middle of town, we are literally surrounded by an endless variety of prospects for exploration and adventure. Montrose and Delta County also offer a large variety of shopping and dining options and a full schedule of cultural and community events.
We want our staff to love their job and offer flexible work schedules and a comprehensive benefits package that support a healthy and active work-life balance. SCCCO is Great Place to Work-Certified!
In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not “just a job”.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Salary : $20 - $28
