What are the responsibilities and job description for the CULTURAL ENGAGEMENT SPECIALIST position at Volunteers of America Northern Rockies?
Summary/Objective
The Cultural Engagement Specialist coordinates and facilitates patient groups and services for the Native American Cultural Enhancement Program (NACEP) in Volunteers of America Northern Rockies’ residential programs. The individual is also responsible for building and maintaining positive partnerships with religious and spiritual leaders to support NACEP.
Essential Functions
- Meet with new NACEP clients, to assist in providing information and orientation.
- Develop and foster meaningful relationships with patients aimed to assist them in successfully completing their program and successfully reintegrating into their community and having continued success in recovery.
- Provide individual client recovery support and psycho-educational recovery groups, and document in the electronic medical record.
- Provide regular check-ins to give encouragement, motivation, and support to help them complete their treatment program.
- Collaborate with the Treatment Team to address patient concerns hindering the client’s recovery process and provide NACEP support.
- Provide/assist with transporting clients.
- Understands the specifics of addiction and the 12-step model.
- Assist with sustaining the NACEP curriculum and ensure NACEP treatment meets White Bison certification requirements.
- Assist in purchasing and maintaining an inventory of products needed for NACEP.
Competencies
- Effective communicator
- Highly collaborative with parties both internally and externally
- Respectful and professional toward patients
- Calm under pressure and crisis
- Maintain strict patient confidentiality
- Empathetic and able to relate to patients with addiction
- Continuous demonstration of behaviors aligned with a posture of VOANR cultural values
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a residential treatment facility environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to bend or stoop as necessary. This position must be mobile throughout the facility, as well as work on a computer for periods.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work vary according to shift and patient needs.
Travel
Travel is required as needed to various locations as a part of the admission and discharge process.
Required Education, Experience or Eligibility Qualifications
- High School education or equivalent plus one or more years of experience in a residential treatment facility
- Proficient with a variety of computer software programs, including but not limited to Microsoft Suite and desktop publishing
- Exceptional and demonstrated time management skills to stay organized and meet tight deadlines
- Completion of at least two Wellbriety programs.
- White Bison certification in all three Wellbriety programs or have the ability to obtain within six months of the hire date.
Preferred Education and Experience
- Associate degree from an accredited program in a mental health discipline with a concentration in addiction, chemical dependency, or substance abuse
- One or more years experience in industry business development and research and development
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.
