What are the responsibilities and job description for the Intake Clinician position at Volunteers of America of Massachusetts?
Description
The Opportunity: Outreach Specialist
Job Type: Full-time, Hybrid Schedule
Pay: $72,000- $80,000k/ year, based on experience and licensure
Who We Are || VOAMASS gives members of the community who need help the most the services, support, and self-esteem they need to create a fresh start. At VOAMASS, our dedicated teams are committed to serving the whole person.
As Intake Clinician, you’ll have a dynamic and critical role facilitating the admissions process for our residential and outpatient programs. You will an integral part to our integrated care services across VOAMASS. The Intake Clinician performs thorough clinical assessments and coordinated treatment plans for individuals with mental health, substance use, and co-occurring disorders. The Intake Clinician will provide open access services, immediate assessments, and triage for the population in need. This is a fast-paced role that is best suited for a provider who enjoys completing assessments, creating care plans, and being the initial point of contact for our integrated service model.
Intake Clinician Key Responsibilities:
- Foster and manage external relationships with stakeholders and referral partners.
- Complete phone screens, initial clinical assessments and evaluations for all new referrals received at our residential recovery programs and outpatient clinics. Thoroughly capture information on a comprehensive assessment to determine needs, barriers, diagnosis, treatment plan, and VOAMASS program eligibility.
- Coordinate with integrated service team members, and other VOAMASS programs to ensure immediate access and person served participation across VOAMASS services.
- Provide referrals and external service information for the population seeking services not currently offered across VOAMASS.
- Coordinate and create linkages to external stakeholders, partnering agencies, and Designated Community Organizations to ensure cohesiveness and quality of care for all persons served.
- Serve as part of the integrated services care team with VOAMASS and multidisciplinary review team to enhance persons served experiences and maintain agency compliance with state regulations and mental health professional standards. Provide consultation and training to clinical staff as member of the integrated service team.
- Maintain records according to VOAMASS Policies and Procedures, completing all documentation and billing in a timely manner, and comply with professional standards as required by third party payers and VOAMASS.
The Intake Clinician role is about making a difference in the lives of the people we serve. As an Intake Clinician, you’ll bring the following qualifications:
- Must have a 60 credit Master’s Degree with a focus in mental health counseling, social work, psychology, or a related human services field. Master’s program must have included an internship.
- A Master’s Degree in the human services field and current license (LICSW or LMHC) in the state of Massachusetts is preferred, but unlicensed candidates who are working towards licensure in MA by timeline set for each licensure track are encouraged to apply.
- Experience in clinical assessment, evaluation, targeted crisis management, treatment, and care planning of individuals with mental health, substance use, dual diagnosis, and co-occurring disorders.
- Experience in and willingness to learn Evidence-Based Practices (EBP’s); including but not limited to, Trauma-Informed Care, Motivational Interviewing, Cognitive Behavioral Therapy, and Cultural Competence.
- Experience in providing individual, family and group therapy in all those modalities.
- Demonstrated excellent written and communication skills.
Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960’s to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges.
For full-time employees, including our Intake Clinician our comprehensive and generous benefits package includes:
- Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
- Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
- 403(b) retirement plan with employer match
- 24/7 nurse hotline for urgent health questions
- Employee assistance program to provide help with family concerns, stress management, legal issues, and more
- Employer-paid long-term disability and life insurance
- Pet insurance
- Tuition remission programs
- Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
- Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
- 14 paid holidays, higher than industry average
- Fitness/wellness reimbursement to cover expenses such as gym membership
- Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
- Cash bonus, with no annual cap, for referring other qualified candidates for employment
VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Salary : $72,000 - $80,000
