What are the responsibilities and job description for the Outreach Specialist position at Volunteers of America of Massachusetts?
Description
The Opportunity: Outreach Specialist
Job Type: Full-time, Hybrid Schedule
Pay: $52,000- $55,000k/ year
We are seeking candidates who are passionate about providing a hand up to veterans and their families in times of need.
Who We Are || VOAMASS gives members of the community who need help the most the services, support, and tools they need to create a fresh start. At VOAMASS, our dedicated integrated care teams are committed to serving the whole person
As the Outreach Specialist, you’ll have a dynamic and critical role working in our Supportive Services for Veteran Families program and supporting the well-being and stability of veterans and their families who are homeless or experiencing housing instability. Our programs help veterans reach their goals and achieve wellness through a client-centered, trauma-informed framework. As part of our veteran’s service team, the Outreach Specialist will make a difference in the lives of our clients by establishing a supportive relationship and connecting veterans to resources in order to maintain or obtain permanent housing. The Outreach Specialist will work with our community partners to identify veterans who are in need of services to support their stability by developing and maintaining relationships with community-based programs, hospitals, continuums of care, housing authorities, and emergency shelters.
Outreach Specialist Key Responsibilities:
- Perform and lead others in outreach, engagement and advocacy in all Supportive Services for Veteran Families service areas.
- Complete schedules, logs and reports on outreach, including data on referral, intake, assessment and disposition/assignment.
- Complete all pre-screen, threshold, and enrollment forms and secure related eligibility documents for veteran clients
- Work collaboratively with VOMASS Case Managers to identify relevant service categories, service options and service priorities.
- Develop and maintain linkages and contact with collaterals
- Build a strong network of referral sources to generate a quantifiable flow of referrals.
- Participate regularly in team meetings, and in external meetings when assigned.
- Performs related duties as required
Outreach Specialist Hours:
Full-Time – Monday through Friday 9-5pm.
This position is hybrid with time split working remotely and time spent working in VOAMASS Lawrence office, MA shelters, grant per-diem programs, local Veteran Services offices & VAMC's in Essex County.
The Outreach Specialist role is about making a difference in the lives of the people we serve. As Outreach Specialist, you’ll bring the following qualifications:
- BA/AA degree preferred; however, a minimum of 2 years related experience in a case management role may be substituted.
- Knowledge of veteran issues, homelessness, and state & Federal resources highly preferred.
Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960’s to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges.
For full-time employees, including our Case Manager, our comprehensive and generous benefits package includes:
- Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
- Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
- 403(b) retirement plan with employer match
- 24/7 nurse hotline for urgent health questions
- Employee assistance program to provide help with family concerns, stress management, legal issues, and more
- Employer-paid long-term disability and life insurance
- Pet insurance
- Tuition remission programs
- Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
- Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
- 14 paid holidays, higher than industry average
- Fitness/wellness reimbursement to cover expenses such as gym membership
- Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
- Cash bonus, with no annual cap, for referring other qualified candidates for employment
VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Salary : $52,000 - $55,000
