What are the responsibilities and job description for the Property Manager position at Volunteers of America of North Louisiana?
Volunteers of America North Louisiana is a faith-based, nonprofit organization with a mission to provide opportunity, promote dignity, and inspire change in all who find their way to us. As a church without walls, we do this through personalized housing, health, and human services that benefit children and families, individuals with disabilities, and senior adults. Thanks to our dedicated team of more than 350 employees, along with thousands of volunteers, donors, and supporters, we aim to give hope to thousands of people each year. Through our diversity, equity, and inclusion efforts, we endeavor to attract qualified, diverse, and caring individuals to consider a career with us and experience a collaborative culture that offers challenging, stimulating, and rewarding opportunities for personal and professional growth.
We are currently recruiting for a Full-Time Property Manager and ask that you consider joining our team as we serve God by serving others. We offer a rich benefits package consisting of medical, dental, and vision insurance, company-paid life and AD&D insurance, voluntary life insurance for you, your spouse, and your child(ren), a comprehensive Employee Assistance Program, vacation days, sick time, and a 403(b)-retirement plan with company match.
HOURS: Monday – Friday (8 hours per day)
JOB SUMMARY:
This individual will provide property management and operations oversight for our disabled and low-income client properties, helping our residents live independently and with dignity.
JOB DUTIES/ESSENTIAL FUNCTIONS:
- Provide property management and operations oversight, ensuring occupancy levels are maintained. Show and lease apartments to potential residents.
- Process rental applications, certifications and recertifications, rent calculations, and prepare leasing documents in accordance with regulatory agency specifications and Fair Housing laws.
- Answer phones and maintain daily traffic log.
- Verify income documents and maintain resident files in accordance with regulatory programs.
- Collect rent from property residents. Prepare/submit deposits.
- Maintain resident and property files and waiting lists in a timely and accurate manner.
REQUIRED EDUCATION AND EXPERIENCE:
- High school diploma or GED. Bachelor’s degree preferred.
- Two (2) years of experience in property management, tax credit management, or similar position preferred.
- One (1) year of experience serving evictions and participating in court proceedings strongly preferred.
- Two (2) years of experience with low income and disabled clients/residents preferred.
- Knowledge of HUD supportive housing programs preferred.
- Knowledge of HUD Continuum of Care preferred.
- Current CPR/First Aid certification required or obtain upon hire.
- Current valid driver’s license with acceptable driving record.
- Automobile liability insurance that meets minimum requirements.
REQUIRED SKILLS/ABILITIES:
- Passion for people who are underserved.
- Intermediate computer skills, including working knowledge of Microsoft Office, specifically Word, Excel, and Outlook.
- Good verbal and written communication skills. Ability to communicate with people of all levels and backgrounds.
- Good organization skills with the ability to prioritize multiple tasks and meet all deadlines.
- Excellent attention to detail.
- Positive attitude, high level of flexibility, and ability to work with minimal supervision.
- Ability to maintain strict confidentiality and exercise discretion when handling sensitive situations.
Founded in 1896 by social reformers Ballington and Maud Booth, Volunteers of America began as a movement of “volunteers” who were committed and sought to “reach and uplift” the American people. Volunteers of America North Louisiana began in Shreveport in 1935 with the opening of a shelter for women and children. Leading with our long-standing reputation and brand, the agency has grown to operate 40 programs, which tackle our communities’ most pressing issues and integrate our deep compassion with highly effective programs.
