What are the responsibilities and job description for the Residential Trainer position at Volunteers of America of North Louisiana?
About Us
Volunteers of America North Louisiana is a faith-based, nonprofit organization with a mission to provide opportunity, promote dignity, and inspire change in all who find their way to us. As a church without walls, we do this through personalized housing, health, and human services that benefit children and families, veterans, individuals with disabilities, and senior adults.
Founded in 1896 by social reformers Ballington and Maud Booth, Volunteers of America began as a movement of “volunteers” who were committed and sought to "reach and uplift" the American people. Volunteers of America North Louisiana began in Shreveport in 1935 with the opening of a shelter for women and children. Leading with our long-standing reputation and brand, the agency has grown to operate 40 programs, which tackle our communities’ most pressing issues and integrate our deep compassion with highly effective programs.
Thanks to our dedicated team of more than 350 employees, along with thousands of volunteers, donors, and supporters, we aim to give hope to thousands of people each year. Through our diversity, equity, and inclusion efforts, we endeavor to attract qualified, diverse, and caring individuals to consider a career with us and experience a collaborative culture that offers challenging, stimulating, and rewarding opportunities for personal and professional growth.
We are seeking candidates for a part time Residential Monitor position at our Safe Haven residential facility for veterans. The Residential Monitor is responsible for monitoring the residents of the Safe Haven facility to ensure adequate supervision, support and safety at all times. Responsibilities include:
1. Maintain the overall security and operational control of the facility.
2. Maintain chronological written records of events that occur during the shift, and document any unusual occurrences in the facility log book.
3. Complete statistical reports, daily census reports, incident reports and additional reports or forms deemed necessary.
4. Monitor resident and visitor movements inside and outside the facility.
5. Control contraband in the facility through general observation; this may include conducting searches as directed by the Program Director.
6. Randomly tour the facility and grounds at least hourly to ensure a high level of security; document these rounds in the facility log book.
7. Supervise the completion of daily chores by residents.
8. Participate and obtain certification in crisis management and first aid/CPR.
9. Answer incoming calls in a prompt and professional manner.
10. Immediately notify on-call staff of any emergency situations.
11. Assist in the serving of meals and maintenance of the facility as needed.
Requirements include a High School Diploma or equivalent. Experience in a residential setting is preferred. This position requires the following skills and abilities: ability to work independently as well as in a team environment; good verbal and written communication skills; ability to show positive leadership; and ability to handle crisis situations in a calm fashion. Requires the flexibility to work evening and weekend hours.
1. Maintain the overall security and operational control of the facility.
2. Maintain chronological written records of events that occur during the shift, and document any unusual occurrences in the facility log book.
3. Complete statistical reports, daily census reports, incident reports and additional reports or forms deemed necessary.
4. Monitor resident and visitor movements inside and outside the facility.
5. Control contraband in the facility through general observation; this may include conducting searches as directed by the Program Director.
6. Randomly tour the facility and grounds at least hourly to ensure a high level of security; document these rounds in the facility log book.
7. Supervise the completion of daily chores by residents.
8. Participate and obtain certification in crisis management and first aid/CPR.
9. Answer incoming calls in a prompt and professional manner.
10. Immediately notify on-call staff of any emergency situations.
11. Assist in the serving of meals and maintenance of the facility as needed.
Requirements include a High School Diploma or equivalent. Experience in a residential setting is preferred. This position requires the following skills and abilities: ability to work independently as well as in a team environment; good verbal and written communication skills; ability to show positive leadership; and ability to handle crisis situations in a calm fashion. Requires the flexibility to work evening and weekend hours.
Veterans and formerly homeless veterans are strongly encouraged to apply. Veteran preference will be given.
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