What are the responsibilities and job description for the Housing Navigator- Cleveland VRC position at Volunteers of America Ohio & Indiana?
Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas.
The Housing Navigator connects Veterans enrolled in the Supportive Services for Veterans & Families (SSVF) to safe, affordable housing. This role engages landlords, coordinates housing searches, assists with lease processes, and facilitates financial support. Working closely with the VA and HUD-VASH teams, the Housing Navigator ensures Veterans successfully transition into stable housing.
Key Responsibilities
Housing Support
- Identify and secure emergency and permanent housing options.
- Engage Veterans in the housing search and assist with lease agreements.
- Facilitate funding requests for deposits and rental assistance.
- Advocate for Veterans in landlord negotiations and issue resolution.
Landlord & Housing Network Development
- Maintain a database of landlords and available units.
- Build relationships with property owners willing to house Veterans.
- Track rental policies, lease terms, and property requirements.
Compliance & Reporting
- Work on-site at the VA twice per week to coordinate with HUD-VASH.
- Monitor lease compliance issues and support case management.
- Prepare weekly reports on housing placements and available units.
- Ensure adherence to funding and regulatory requirements.
Qualifications
- Bachelor’s degree preferred or 3-5 years relevant experience.
- Experience in housing, leasing, or social services preferred.
- Knowledge of Fair Housing Laws and HUD regulations.
- Strong communication, relationship-building, and negotiation skills.
- Proficiency in Microsoft Office and database management.
- Valid driver’s license required.
We offer a generous benefits package including paid time off, medical, dental, vision and a 403b with company match. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.
Bachelor’s degree (B.A.) or equivalent from four-year college or technical school preferred and three to five years related experience and/or training; or equivalent combination of education and experience. Previous experience negotiating contracts, lease terms, and agreements, strongly preferred. Public Housing Authority or real estate/property management experience preferred.
