What are the responsibilities and job description for the Leasing Agent - Valencia Park position at Volunteers of America SELA?
JOB SUMMARY
The Leasing Agent is responsible for maintaining occupancy levels set by the Community Administrator. Day to day responsibilities include showing and leasing apartments to potential residents, gathering and preparing information required for tax credit and affordable housing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- On a daily basis, provides general office support for Administrative Services Staff.
- Represents the company in a positive, professional manner to all callers, guests and staff.
- Orders office supplies.
- Responsible for processing rental applications, certifications and recertification, rent calculations and prepare leasing documents in accordance with the regulatory agency’s specifications and Fair Housing Laws.
- Answer phones and maintain daily traffic log.
- Verify income documents and maintain resident files in accordance with the regulatory programs.
- Responsible for collections of rent from property residents. Prepare deposits.
- Work closely with other team members and supervisor to create a successful resident focused property.
- Maintain resident and property files and waiting lists in a timely and accurate manner.
- Assists with audit preparations each year.
- Attends training as assigned.
- Special projects and other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
This position requires the incumbent to have a High School diploma or general equivalency diploma (GED) plus one-year of marketing or related experience in a busy, professional office environment. Must have proficient verbal and written communication skills. Competent computer skills including MS Office and knowledge of office equipment is required. Individual must possess a positive attitude, high level of flexibility, effective communicator, and detail orientated with strong organizational skills. Must be able to work with minimal supervision, focus on completing assigned tasks in a timely manner, and a willingness to get involved. Must have an ability to work on multiple projects simultaneously. Must maintain good relations with residents and staff. Ability to handle confidential information professionally. Knowledge of Fair Housing Laws preferred.
SPECIAL REQUIREMENTS
Must have:
- Current driver’s license issued by state of residence
- Current Vehicle Inspection decal
- Current Louisiana vehicle insurance
- Current vehicle registration in state of residence
- Satisfactory Motor Vehicle Report
- Must be able to pass a criminal history investigation
PHYSICAL REQUIREMENTS
Work is performed primarily while seated at a desk, using a personal computer, and analyzing printed documents for extended periods of time. Must be able to carry up to 35 pounds. Moderate noise levels. Frequent walking, grasping, carrying, bending, crouching, and reaching in order to perform duties for the position.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
