What are the responsibilities and job description for the QDDP Case Management position at Volunteers of America SELA?
JOB SUMMARY
Oversee the implementation of service and supports to individuals with intellectual and developmental disabilities in accordance with their annuals Individual Habilitation Plans (IHP). Quarterly the QDDP will update and develop active treatment plans, progress notes, all assessment forms in a timely manner. A QDDP in a group home setting is responsible for, assuring that evaluation and medical follow-up are completed. Supervising the Home Managers and supporting direct care staff while coordinating the residents’ services with stakeholders. The QDDP is responsible for reconciling the consumer fund accounts, ensuring that quality outcomes are achieved and advocating for consumers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work schedules for the QDDP are determined by the needs of the individuals served in the program. Schedule requires flexibility. Schedules will be designed in advance and with approval from the Program Director. Standard work schedule is 40 hours per week. Participation in the weekend on calls as well as being on call 24 hours a day via cell phone is expected. Must maintain all mandatory training activities and records.
Group Home
- Directly responsible for the overall management of at least one residential group home.
- Direct involvement in the resolution of maintenance concerns for all assigned residential group home.
- Supervising DSP staff as well as completing annual performance appraisal reports.
- Evacuate with Community Living Services consumers during hurricane season with consumer
Recruiting
- Assist in recruiting and hiring DSPs and staffing homes in accordance with budgeting and licensing guideline
- Ensure staff maintains training help monitor expiration dates of key training
- Address performance issues in accordance with Agency policy
- Promote the feeling of trust, dependability, and stable work environments to enhance staff morale and productivity
Design and Development of IHP Practices
- Collect and review all necessary information and assessments to ensure recommendations are followed trough and support the (IHP).
- Coordinate entire clinical component of services including monthly, quarterly, and annual reports complete with progress, summaries and supporting data from behavioral service plans, medical appointments, consultations, community activities, etc.
- Ensure the IHP meets all of the individual’s needs and focuses on individualized outcomes and achievements
- Participate in the IHP Team Meetings, Human Ri
- Collaborate with all monitoring entities to maintain program excellence.
Medical and Health Services
- Conduct secondary audits on all Medication Administration Records (MAR).
- Ensure specialized support elements are in place including such items as mobility devices, assistive technology devices, vision/hearing, dental services are available at all times and are in good working order.
- Review health related recommendations to ensure all follow up occurs in a timely manner. Coordinate with nursing staff regarding training for staff on the healthcare pl
- Inform and maintain communication with families, physicians, day programs, consultants, and specialists to remain current on all health and medical needs of the individuals serve
- Ensure consumers are experiencing good nutrition, healthy living, and a positive self image.
Community Connections and Celebrations
- Design and develop opportunities for community integration and connection
- Recognize formally and informally the achievements of individuals with meaningful celebration
- Assist individuals in planning and celebrating birthdays, holidays and other special occasions (not necessarily always with housemates).
Financial Services Tasks
- Ensure benefit and entitlement programs are maximized and remain current and intact with requirements present (i.e. social security, Medicaid, Medicare).
- Manage financial accounts and ensure each individual has their own financial records and
- Ensure census sheets are accurate and reflect all elements within the IHP and are submitted in a timely fa
- Support individuals in learning how to budget their finance
Quality Assurance
- Conduct weekly records audit
- Ensure all staff respect confidentiality and HIPPA regulations.
- Conduct individual satisfaction surveys and address any needs related to feedback.
Behavioral Management Plans (BMP) / Programming Development /Data Interpretation
- Ensure staff is trained on all new BMP
- Ensure data collection occurs, is reviewed, interpreted, and documented
- Understands that behavior is communication and works to improve individual communication efforts.
Incident Reporting
- Ensure staff understands how to complete accurate and timely incident reporting and cooperation with internal and external investigations and inquiriy
- Ensure Program Director and Risk Management is abreast of critical incidents or developments (i.e.
elopement, politically sensitive cases, deaths, major health and wellness issues, citations, etc.).
Abuse/Neglect/Exploitation Prevention
- Ensure staff understand their role as mandated reporters.
Licensing/Monitoring/Funding/Accreditation/Agency Policy Compliance
- Ensure staff are familiar with organizational, State, Federal, and Local standard
- Assists in coordinating site visit responses by monitoring/licensing/funding and accreditation e
- Ensure compliancy of agency policies, review, refer to and train staff on Agency/CARF policy
SUPERVISORY DUTIES
Directly supervises:
- Home Manger
KNOWLEDGE, SKILLS AND ABILITIES
- Bachelor’s degree in a human service related
- Two years’ work experience providing services and supports to individuals with intellectual disability
- Two previous years of Supervisory management experience preferred. Must have working knowledge of federal, state, and local QDDP in ICF/DD or Waiver residential settings is preferred.
- Demonstrated supervisory experience preferred and the ability to effectively manage people and understand Title XIX regulations regarding community residential home
- Requires excellent verbal and written communication skills and proficiency with using a personal computer is expected
PHYSICAL REQUIREMENTS
Physical requirements include sitting, standing, climbing, pushing, bending, squatting, lifting, and pulling. May be required to assist in moving consumers weighing up to 200lbs. Other physical requirements include:
- The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary
- Move and lift light objects up to 30 pounds such as mail, supplies,.
- Operating office equipment requiring continuous or repetitive hand/arm.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Special Requirements:
- Must have a valid Louisiana Driver’s license and have insurance on your vehicle.
- Must be able to pass a criminal history investigation.
