What are the responsibilities and job description for the Case Manager Veteran's Program position at Volunteers of America Southeast, Inc?
Program: Veteran’s Program
Position: Case Manager
No. of Vacancies: 2
Reports to: Program Director
FLSA Status: Hourly, Non-Exempt
Function:
The Case Manager is responsible for providing case management with wrap around support services for homeless veterans. The Case Manager will develop and monitor an individualized service plan with the resident in an effort to employ residents to live more independently and reduce the possibility of future homelessness. He/she will provide assessment, case management, counseling, referral service and life skills training.
Know How:
The position requires a minimum of a Bachelor's degree in a human services field and two years of transferable experience. Experience in client assessment, case management, substance abuse, crisis intervention, and familiarity with available community resources is essential. Position requires the flexibility to working evening and weekend hours. Veterans are encouraged to apply.
Principal Activities:
- Conduct assessments and develop/monitor individualized service plans for program participants enrolled in the Transitional Housing Program.
- Provide counseling and referral services for a variety of issues to include substance abuse, mental health, and family aspects of operation.
- Oversee the ongoing implementation of an effective case management program.
- Supervise the timely implementation of Life Skills Training, including developing pre and post tests, as indicated in the grant application.
- Attend and oversee daily community meetings and the Veterans’ Advisory Council.
- Ensure all required documentation is kept in individual case management files.
- Provide weekly case management evidence.
- Assist with program participant transportation, as needed.
- Case Managers are encouraged to participate in outreach and community service, as indicated in the grant application.
- Represent the interest of the agency, the programs, and the program participants in all networking and public relation opportunities. This includes maintaining a strong working relationship with the Veterans Administration and other veterans/homeless advocacy and service groups.
Effect on End Result:
- The Program will be implemented in full compliance with Veterans Administration and VOASE standards.
- Increased capabilities of Eagle’s Landing program participants in the areas of independence, choice, rights, increased skill levels, greater income, and self motivation.
- Competently trained and motivated staff.
- Volunteers of America Southeast maintains a positive public image.
- Program will operate efficiently and safely.
- Compliance with regulatory and funding sources.
Language skills:
Ability to read, analyze, and interpret, common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups and/or boards of directors.
American with Disabilities Specifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust or focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with individuals to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
The noise level in the work environment is usually moderate.
