What are the responsibilities and job description for the Coordinator of Residential Services position at Volunteers of America Southeast, Inc?
Coordinator of Residential Services
Coordinator of Residential Services/QDDP is responsible for ensuring that people receive individualized support services based upon their personal preference and needs in order to achieve their personal goals.
The position requires a Bachelor’s Degree in one of the fields eligible for certification as a QDDP, and a minimum of one year experience working directly with individuals with intellectual disabilities. Supervisory experience preferred.
The position requires a Bachelor’s Degree in one of the fields eligible for certification as a QDDP, and a minimum of one year experience working directly with individuals with intellectual disabilities. Supervisory experience preferred.
The position requires the ability to work cooperatively with co-workers, providers, families, organizations, related agencies, and others in the community. The position also requires that the individual is able to perform assigned duties with minimal supervision and is able to supervise other individuals. A valid Alabama driver’s license and vehicle insurance acceptance by VOA carrier required. It also requires computer skills, counseling skills, personnel and staff development skills, time-management skills, demonstrated leadership, and excellent verbal and written communication skills.
Principal Activities:
- Coordinates activities required for development and implementation of Individual Support Plans and Behavior Support Plans/Psychotropic Medication Plans as applicable.
- Serves as liaison between program participants, Volunteers of America, families/friends, Case Managers, Subcontractors, etc., to ensure seamless provision of quality services and to promote positive public image.
- Assists in recruiting, screening, and selecting staff as applicable.
- Ensures support staff receive receives required training as outlined ion policy manual as well as specific training tailored to the needs of the service recipients.
- Coordinates and attend all interdisciplinary team meetings to include support plan meetings and special team meetings as needed.
- Completes required documentation within the specified timeline including but not limited to annual assessments, annual support plans, behavior support plans/psychotropic medication plans, monthly monitoring visits, and monthly/quarterly status reports.
- Monitor implementation of all support plans.
- Monitor healthcare services to ensure that individuals receive preventative healthcare checkups as outlined in VOA Policy and Best Practices as well as receive all recommended medical follow-up.
- Assume/share 24 hour on-call duty.
- Maintains accurate and up-to-date records.
- Ensures that program meets DMH Minimum Standards for Community Programs, Medicaid Waiver regulations, and Volunteers of America Alabama’s Policies and Procedures.
- Operates services within budgeting requirements.
- Provide supervision of support services staff/subcontract staff as applicable.
- Monitor facilities and vehicles to ensure they are well-maintained.
- Oversee individuals’ financial accounts and assist individuals with budget planning and spending to ensure that monies are spent appropriately, that accounts do not exceed Supplemental Security/Medicaid income guidelines, and Representative Payee guidelines.
- Review Program Expense Reports monthly to ensure program stays within budgetary guidelines.
- Participate in the development of new/additional programs for Volunteers of America Southeast as requested.
- Perform additional duties as assigned.
