Residential Manager

Program: Georgia ID/DD Services

Position: Residential Manager

Reports to: Coordinator of Residential Services/QDDP

FLSA Status: Non-Exempt

The Residential Manager is responsible for assisting individuals with intellectual disabilities to engage in activities to learn new skills, increase community participation, and develop natural supports. RM will assist individuals in participating in social, educational, and recreational activities, as well as assist with daily living skills as need. The RM will promote choice and provide supports and services as outlined in individual’s person-centered plan. RMs will strive to create a fun and enjoyable atmosphere to encourage active participation and satisfaction of services.

The position requires a person eighteen (18) years of age or older with a high school diploma or GED. The position requires the ability to collaborate effectively with the individual receiving services, co-workers, team members, family members, related agencies, and others. Good rapport with all parties involved is critical to ensuring quality service delivery. The position also requires the ability to assist individuals in achieving their personal goals while promoting dignity and respect. The Residential Manager must have good time management skills to be able to support the needs of multiple people. The employee must possess good written and oral communication skills and a valid Alabama driver’s license. The Residential Manager must also be able to pass all required training courses including but not limited to First Aid, CPR, CPI and other trainings outlined in VOA Southeast’s Policies & Procedures.

1. Oversee daily operation of residential services to include, purchasing groceries and other supplies as needed.

2. Coordinates and implements program activities for the residential group homes.

3. Ensures compliance with DBHDD IDD residential services standards and VOA policies and procedures.

4. Reviews MARs and medication inventories to ensure appropriate medication management which includes timely refills and any necessary arrangements with medical staff for new prescriptions

5. Provides staff coverage and direct service duties as needed

6. Oversees the management of medical appointments and ensures that appropriate transportation arrangements are made.

7. Completes necessary reports in a timely manner (i.e. vehicle and facility inspections). Reports vehicle or facility problems promptly.

8. Monitors effective hand off communication at shift change.

9. Takes calls from staff about emergencies or critical issues after normal work hours and on weekends as assigned.

10. Monitors the implementation of the Person-Centered Plan and assist in accessing support needed to implement his Person Centered Plan to achieve their personal outcomes.

11. Ensures that the facility/house is well maintained, clean and in compliance with all life/safety requirements.

12. Participates in discharge planning when an individual leaves services.

13. Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.

14. Effectively collaborates with the Person-Centered team members and outside sources in the delivery of services.

15. Provides transportation to individuals as needed, observing applicable laws, safety procedures and policies.

16. Oversees money management with individuals supported.

17. Support and encourage individuals in exercising their rights and making their own

choices.

18. Report any suspicion of abuse, neglect, mistreatment, and exploitation and cooperate

fully in any investigation.

19. Complete all required training in compliance with VOA Southeast’s policies and

procedures and regulatory agency requirements.

20. Perform additional duties as assigned by your supervisor.

• The provision of quality services to individuals.

• The individual receiving services will experience increased independence, personal choice, community inclusion, and person-centered services.

• Competently trained and motivated staff.

• VOA Southeast maintains a positive public image.

• Community experience will be delivered respectfully, efficiently and safely.

• Compliance with regulatory and funding sources.

The position requires the ability to read, analyze, and interpret common correspondence and the ability to write and complete forms. The position requires the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

American with Disabilities Specifications:

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move 25 or more pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust or focus.