What are the responsibilities and job description for the Case Manager position at Volunteers Of America Western Washington?
Job Details
Description
About VOAWW:
Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. Our strength lies in the brilliant tapestry of diversity that makes up our organization. We celebrate the unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. We value authenticity, respect, and inclusion. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.
Compensation and Benefits (Full time)
- Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours per year
- Holidays: 8 paid per year 2 paid floating holidays
- Medical, Dental, and Vision
- Health Savings Account (HSA)
- Flexible Savings Account (FSA) medical & dependent care
- Free Employee Assistance program
- 403(b) Retirement Plan matching
- Professional Development opportunities
GENERAL FUNCTION:
The Case Manager is responsible for all client documentation creation and upkeep, financial records, medications as applicable, health and safety documentation, and all WAC and program requirements, assuring agency compliance in all areas associated with client documentation requirements in accordance with DSHS policies. Creates client IISP, PBSP, Protocols, release of information, and other required documentation for timeliness of completion. Assists with the transition of clients into and out of the program as needed. Serves as a secondary reviewer for required site service documentation, to include but not limited to; fire drills, first aid/medical requirements, staff training requirements, infrastructure needs, and other.
PRINCIPAL ACTIVITIES:
- Maintains databases/files to track standards and compliance (client files)
- Informs PM and RD of non-compliance issues and assists in remedy
- Audits client documentation including all things surrounding medications, appropriate releases, charting, etc.
- Assists in the creation of client IISP, PBS, 6 months summary, and release of information for timeliness of completion
- Generates reports to Regional Director for compliances or corrective actions that pertains to quality assurance
- Attends applicable meetings as determined by the Regional Director and communicates information, findings and updates to the appropriate parties
- Helps oversee sites on a limited basis during transitions or as directed by the Regional Director
- Is familiar and knowledgeable with VOA/DS policies and procedures, DDA/WAC regulations, and DSHS mandatory reporting requirements
- Other duties as assigned by the Regional Director or other management staff
#voaww3
Qualifications
QUALIFICATIONS:
- Bachelors degree in a related human service field. Related experience can be substituted for educational requirements.
- One to two years of experience working with quality assurance, internal evaluations/audits and/or case management.
- Experience working with developmentally disabled adults.
- Experience developing client individual plans preferred.
- Excellent organizational skills.
- Strong attention to detail and data integrity.
- Self-directed and motivated to set own deadlines.
- Effective team player.
- Excellent oral and written communication skills.
- Excellent computer skills, including Excel and data management.
- Current WA State drivers license and proof of current automobile insurance.
- Ability to pass and maintain an acceptable background check record per State guidelines.
JOB CLASSIFICATION:
- Full-time or Part-time
- Non-exempt Hourly
- Instruction and Support Service Personnel
Equal Employment Opportunity Statement:
At VOAWW, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different experiences and backgrounds, who share a passion for improving people's lives. The diversity of our employees is our greatest strength and includes all races, gender identities, age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Salary : $26 - $27
