What are the responsibilities and job description for the Resident Services Coordinator position at Volunteers of America?
Come join our life-changing team building hope, resilience and well-being as a Social Worker - Highrise Social Services!
Shift Details : FT - 40 hours / week
Compensation : $48,000-$53,000 / year salary $1500 Hiring Bonus
About the job :
Performs individual and group social service functions for VOAMN Highrise Social Service Program as assigned in the Minneapolis Public Housing (MPHA) highrises and family housing.
Essentials :
- Provide advocacy, information and referral and case management to MPHA residents to enable them to live as independently as possible.
- Together with supervisor, evaluate and adjust services in the buildings as needed to ensure best outcomes for clients and residents.
- Outreach to individuals and groups within assigned buildings to ensure that residents and potential clients are aware of available services.
- Interpret and promote other VOA services and community programs to residents so that they are knowledgeable about resources available to them.
- Provide group services to residents to meet identified needs.
- Maintain case file documentation to ensure that professional standards of documentation are followed, and maintain client medical information, financial records and personal information in a confidential manner.
- Collaborate with other VOA services and community professionals to ensure that a wide network of resources is available for Highrise clients.
- Participate in case review sessions on a regular basis to help guide and strengthen social service skills.
- Participate in training opportunities to maintain and improve professional social service skills.
- Assures client privacy is maintained by being knowledgeable and following HIPAA privacy and security regulations.
- Work as many hours as needed to complete the job.
- Use internal electronic health record and / or other electronic documentation systems to complete documentation as required
- Ability to respectfully interact with a wide variety of people
- Analytical and problem-solving skills
- Local travel required
- Sit, stand, walk, lift 25 pounds, do concentrated computer work
Job Highlights :
Required Qualifications :
Preferred Qualifications :
About Us :
High Rise is part of Volunteers of America MN / WI which serves as an affiliate of the Volunteers of America parent organization. Located at : 311 University Avenue, #101, Minneapolis, MN 55413
Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.
Take pride in helping others and join us today!
At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $48,000 - $53,000
