Lead UX Designer

Let's introduce ourselves

Innovation starts with being curious
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new technologies and innovations for safe, sustainable and convenient mobility. Want to join us?

User Experience
We're on an ambitious journey to redefine what it means to give people freedom to move in the most innovative times in the mobility industry. Volvo Cars is looking to redefine all aspects of its eco-system - from the vehicle itself, to how it is owned, driven, powered and purchased online. User Experience as a discipline is a key part of Volvo Cars strategy and a newly formed UX organization is helping gather insights about our users and redefine and elevate the users’ experience of Volvo's products and services.

What you'll do

This role, based in Mahwah, NJ, is part of a small, dynamic local market team, where you'll take on a broad range of responsibilities. As a Lead UX Designer, you will act as a liaison to global teams, ensuring alignment on technical solutions and advocating for seamless user experiences across digital products (websites, mobile apps, enterprise systems, and occasionally the car UX). You’ll collaborate with cross-functional teams, balancing strategic leadership with hands-on design execution and an entrepreneurial mindset. You'll work with existing design systems while helping to shape and define new ones, as well as define processes and ways of working. The role requires excellent and confident communication skills, thriving in ambiguity, adapting to change quickly, and maintaining close relationships with business stakeholders while ensuring cohesive global experiences.

You will continue to create an inclusive, safe environment for our team where failure and learning are invited, and diversity and fun are celebrated each day while we solve complex challenges. This would involve defining complexity into suggested action, establishing best practices, and generating clear and concise actions to push for thoughtful outcomes.

What you'll bring

• You possess a strong strategic, leadership, and entrepreneurial mindset, with the ability to effectively manage your time and priorities independently.
• Hands-on and proficient in creating well-organized, detail-oriented Figma designs that result in flawless, developer-ready deliverables.
• Experience in designing for a consumer-focused tech company or agency, so you know what it takes to craft elegant, consumer-facing experiences end-to-end.
• You have demonstrable experience and domain knowledge of working with web platforms and mobile applications in general.
• You are a versatile designer who uses a wide range of skills—product, interaction and visual design — to ensure you deliver delight experiences to our customers.
• You have enough skills to bring design to life through prototyping, scenarios or other methods.
• You have experience collaborating across time zones with UX designers, researchers, analysts, developers, and product teams, both asynchronously and synchronously, to deliver complex omnichannel digital products within a world-class product organization.
• You’re an effective communicator and story-teller - your work inspires teams towards action and empathy for the user, and your presentations and facilitation skills influence teams.
• You are a good collaborator and advocate for the UX discipline - you have experience working with stakeholders from marketing to engineering and thrives in building relationships.
• You are a self-motivated and proactive individual, capable of thinking independently and solving complex problems. You excel at navigating intricate global organizations, driving positive outcomes that contribute to significant business impact.
• You have a people-focused design mentality. Constantly looking to hone your design instinct through user feedback. Whether that’s hands-on user research or a quantitative A/B test.
• You care deeply about diversity & inclusion - because that’s how our future becomes diverse and inclusive too.

Who We Are

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.