What are the responsibilities and job description for the Experienced Automotive Service Advisor position at Volvo Cars Palo Alto?
Volvo Cars of Palo Alto is Now Hiring an Experienced Automotive Service Advisors! This is a Full Time position. We are located in the heart of California looking for the right technicians to join our amazing team! If you have 1-2 years experience working at a domestic dealership - We Want You!
Compensation: $6,000-$12,000 per month
About Us:
The Price Family Dealerships have been proudly serving local neighborhoods throughout Northern California since 1976, and our vision is to provide excellence to the community, with value, integrity, and trust.
We are expanding our service department and are looking for someone with attention to detail that takes pride in their work that wants to work for a dealership that treats you like family! Teamwork and customer first mentality are what we represent!
Responsibilities
- Oversee flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, via phone or in person
- Ensures that technicians recommendations are provided to the customer in a timely manner.
- Process Payments efficiently and accurately
As a Service Advisor/ Writer, you will provide customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
Qualifications
- At least 1 years experience as a Auto Service Advisor
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Mechanical knowledge preferred
- Current and Valid DL
- Clean MVR Record
- Clean background check
Job Type: Full-time
Pay: $6,000.00 - $12,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Service writing: 2 years (Required)
- Dealership: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Palo Alto, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $6,000 - $12,000