Description
Principle Volkswagen of Grapevine
Assistant Parts Manager
Are you looking for a dynamic and rewarding career that offers fantastic earning potential and a supportive work environment? Principle Volkswagen of Grapevine, a leading automotive dealership in the Dallas automotive market, is seeking an enthusiastic assistant parts manager to join our exceptional team. If you are driven, customer-focused, and motivated to succeed, this is the perfect opportunity for you!
What We Offer :
We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
Job Highlights / Benefits :
Our benefits and premiums have been compared to companies of like size locally to ensure that we are offering the best benefits at a competitive price.
- Auto Purchase Discount
- Service Discount
- Christmas Savings Fund Program
- Flex days
- Vacation
- Paid Holidays
- Wellness Benefit Program
- Medical Coverage - Three plan options with one including an HSA option
- Dental Coverage
- Vision Coverage
- Long Term Disability
- Short Term Disability
- Supplemental Life Insurance
- Group Life Insurance - company paid
- 401K Plan - With employer matching contributions
- Tuition Reimbursement
Who We Are
Our Mission : We Live to Provide Exceptional Care.
Our Purpose : A trusted, caring friend helping people move through life in a sustainable way.
Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People who foster our unique culture of giving exceptional care for our guests. Our culture is found in our values.
Our Values Are Our G-U-I-D-E
Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.Requirements
Qualifications of the Assistant Parts Manager :
Previous management experience is preferred3-5 years of parts experienceAt least 3 year of dealership parts experienceProvide exceptional customer service and teamwork with fellow associatesAlways conduct yourself ethically and treat each customer and fellow associates with respect.A high attention to detail combined with the ability to work quickly.Enthusiastic presence and ability to smile constantly while with customers.Ask yourself everyday : "If I were a customer, what would I want?" Then do your best to provide that kind of solution for your customer at every opportunity.Supervise employees engaged in sales work, taking inventories, keeping operating records, or performs work of subordinates as needed.Notify the service technician, shop foreman and the customer when special ordered parts have been received.Notify parts manager of out-of-stock parts or shop materials that need immediate attention.Drives team and store performance in maintaining all department metric goalsResponsibilities of the Assistant Parts Manager :
As one of our Assistant Parts Manager you will join a strong team of professionals who support our retail customers, wholesale customers and internal staff. Key responsibilities include :
Greet customers immediately once they walk up to the parts department.Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.Answers phone calls promptly, providing price quotes and other information.Ability to communicate customer's interests, needs and requests to management and sales personnel.Pulls and fills orders from stock; then replenishes inventory daily.Follows up on back-ordered parts.Ensures all internal requests for parts are billed on service repair order.Receives payment from retail customers or obtains credit authorization.Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.Keeps current on new products and product updates.Coaches and develops associatesHas a servant leader mindset
