Description
Principle Hyundai of Boerne
Parts Manager
Who You Are
Principle Auto is looking for an energetic and engaging Parts Manager to join our rapidly growing dealership. As a member of our parts team you are an outgoing self-start with a passion for engaging with people. You perform well with metrics and a set goal that helps push you to achieve more. You have a demonstrated ability to creatively problem solve a customer's needs, and make recommendations based off their expressed interests. You have a dedication to providing unparalleled customer service within a retail environment. As a member of our team you will be provided with all the training, including technical and software training, required to perform the job and ensure your success.
What We Offer
We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
- We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
- Paid Holidays
- Paid Flex Time
- Paid Vacation
- Three Medical Plans
- Dental and Vision Insurance
- Short and Long Term Disability
- Life Insurance
- 401k with Potential Match
- Purchase, Service and Parts Discounts
- Sundays Closed
Who We Are
Our Mission : We Live to Provide Exceptional Care.
Our Purpose : Helping People Live a Better Life
Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People that foster our unique culture of giving exceptional care for our guests. Our culture is found in our values.
Our Values Are Our G-U-I-D-E
Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.Requirements
As a Parts Manager, you will play a vital role in leading a dynamic team of professionals to support retail, wholesale, and internal customers.
Key responsibilities include :
Develop and manage monthly schedules for department associates.Oversee and maintain inventory levels in line with industry standards.Perform monthly reconciliations for the department's financial activities.Implement and enforce guidelines for managing aged inventory.Manage returns and warranty processes in compliance with manufacturer policies.Accurately bill all commercial accounts.Recruit, train, motivate, and evaluate the performance of department staff.Set and adjust inventory levels to maximize efficiency and turnover.Ensure all parts are properly labeled and organized.Monitor monthly sales, expenses, and inventory to achieve profit targets.Collaborate with the Service Manager to ensure timely parts availability for internal jobs.Establish and uphold procedures to enhance customer satisfaction.Address and resolve customer concerns promptly and professionally.Maintain a system to track lost sales for future analysis.Key Qualifications include :
Previous management experience is preferred.3-5 years of experience in parts management, with at least 3 years in a dealership environment.Familiarity with industry-standard softwareA strong commitment to delivering exceptional customer service and working effectively within a team.High attention to detail with the ability to work efficiently.A positive, enthusiastic attitude and a customer-focused mindset.The ability to handle day-to-day supervisory duties, such as managing sales staff, maintaining inventory, and handling operational records.Proactively notify relevant team members and customers when special order parts arrive.Alert management about out-of-stock parts or materials requiring immediate action.Drive team and department performance by consistently meeting or exceeding key operational metrics.
