Who we are :
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation.
Our Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems.
Our fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity.
The role of the Executive Administrative Assistant is essential in ensuring smooth, efficient operations at the executive level, directly impacting an organization's productivity. By managing schedules, communications, and high-priority tasks, the Executive Administrative Assistant allows executives to focus on strategic decision-making rather than administrative details.
You will act as a trusted liaison between executives, teams, and external partners, fostering clear communication and organizational alignment.
What you will do;Provide independent administrative support of the day-to-day activities, including calendar management. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.Manage travel and travel associated planning and arrangementsUse superior organizational skills to manage and support the scheduling, call follow-up, triage, and decision making. Plan, coordinate and ensure the Head of the Organization is followed and respected, and keep him well informed of upcoming commitments and responsibilitiesProvide effective support with the preparation, execution and follow-up of meetingsCommunicate directly on behalf of the Head of the Organization with local & global executive team members, customer executives and employeesAct as a delegate on behalf of the Head of the Organization for internal system approvalsPlan and organize internal & customer special events, including multi-day activitiesCoordinate meetings including staff meetings, special events, training, and workshops (i.e. internal and offsite meetings, etc.) which includes creating the agenda, making travel arrangements, preparing, and disseminating meeting materials and informationSupport daily operations with use of Vonage administrative tools & other general tools.Drive improvement and implementation of administrative processes and routinesPartner, network, and communicate effectively with other assistants within and outside the organizationWhat you will bring;8 years of experience working in a large, international corporate environment10 years of relevant experience as an Executive Assistant, Project Management or Office Manager type experience required.Extensive experience with arrangement of complex schedules, time management and logistics, across multiple time zones; global experience preferredFlexibility to communicate and complete tasks during non-traditional working hoursSelf-driven professional with the ability to manage through ambiguity, and independently run activities with minimal supervisionSuperior problem-solving skills, with a strong focus on structure and executionStrong work ethic and able to maintain a high level of confidentialityHigh degree of professionalism in dealing with diverse groups of people, including senior executives, staff, customers and community leaders including Strong ability to execute work with a diversity, equity, and inclusion lensExcellent communication skills and executive presenceWhat's in it for you
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Note : The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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