What are the responsibilities and job description for the Senior Network Engineer position at Vonage?
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Engineering Mission: We embody the notion of be what’s next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.
Why This Role Matters
As a member of the IT Networking team, you will be helping design, develop and maintain Corporate networks, technologies and solutions, used by a globally distributed Vonage workforce. An ideal candidate for this role is an individual that has a diverse and deep technical background in Layer 2 and Layer 3 technologies, with an emphasis on virtual private networks. This includes analysis, design, building and testing VPN infrastructure and services, migration of legacy VPN platforms to modern cloud based solutions, maintaining and troubleshooting VPN deployments worldwide, and being the subject matter expert providing technical advice and support. You will be a key contributor in a talented networking team, working in a complex and mission critical environment.
What You Will Bring
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who We Are
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Vonage Engineering Mission: We embody the notion of be what’s next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.
Why This Role Matters
As a member of the IT Networking team, you will be helping design, develop and maintain Corporate networks, technologies and solutions, used by a globally distributed Vonage workforce. An ideal candidate for this role is an individual that has a diverse and deep technical background in Layer 2 and Layer 3 technologies, with an emphasis on virtual private networks. This includes analysis, design, building and testing VPN infrastructure and services, migration of legacy VPN platforms to modern cloud based solutions, maintaining and troubleshooting VPN deployments worldwide, and being the subject matter expert providing technical advice and support. You will be a key contributor in a talented networking team, working in a complex and mission critical environment.
What You Will Bring
- Ability to listen, communicate, evaluate, and problem solve in a multi tasking team environment.
- Ability to work cross-functionally with multiple teams in the organization.
- Ability to design, deploy and troubleshoot IP Wan/ LAN networks; which includes enterprise IP networking, IP network security, authentication, certificates, remote access, network access controls, and IP network management.
- Proficient in interior and exterior gateway routing protocols include, ISIS, OSPF and BGP.
- Experience in trouble isolation and remediation at Layers 1-4 (IP, MAC, RF, and some application level).
- Experience in Layer 2 switching technologies, including troubleshooting, configuration vlan tagging and segregation, using managed virtual chassis infrastructure.
- Experience with managing firewalls. Including cluster technologies, security zones, policy controls, and site to site VPN implementation. Experience with Juniper SRX platform would be preferred.
- Experience working in customer technical support roles; assessing and triage of production incidents, managing trouble tickets, and trouble resolution.
- Experience and understanding of LAN/WAN architectures and designs; mobile networking, and cloud networking. AWS cloud networking preferred.
- Experience with client VPN technologies, including configuring and managing cloud geolocation access with VPN connectors to endpoint services. Palo Alto platform experience preferred.
- Methodical approach to trouble resolution.
- Experience in addressing multi-variable trouble environments.
- Excellent oral and written communications skills.
- Ability to be on-site at Corporate office premises regularly, and some travel to remote locations.
- Comfortable with a non-standard work schedule, including being part of an on-call 24/7 rotating schedule.
- 6-10 years related experience.
- Minimum of Six (6) years practical Layer 2 and Layer 3 internetworking.
- Minimum of Three (3) years practical hands on experience with Juniper switches, routers and firewalls.
- Four-year college or university degree in Computer Engineering or related field, or equivalent training and certification.
- Juniper/Cisco certification highly preferred
- Experience with Palo Alto VPN technology is a plus.
- Experience providing technical advice to peer groups.
- Experience providing support and troubleshooting technical issues.
- Holmdel, NJ
- Hybrid, with traveling to the Holmdel, NJ office as needed
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who We Are
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
