Lead Project Engineer

Job Summary

The Lead Project Engineer will serve as the primary technical point of contact for Vontas Delivery and Support Engineering, providing technical leadership and guidance to Project Engineers, Customer Engineers, Development, Project Management, Sales and Leadership teams. This role is responsible for conducting requirement analysis for projects and competitive RFPs, ensuring the Company solutions meet the customer needs. This role involves overseeing complex software development project, ensuring smooth transitions through the software development lifecycle and leading technical activities for successful project execution. Additionally, this role will troubleshoot, develop, and execute CAD/AVL systems while supporting the team for escalations and major issues. This role reports to the Sr. Manager of Technical Delivery.

Job Description

Duties/Responsibilities:

• Act as a solution consultant for major issues, while coordinating with internal teams for the implementation of new products.
• Coach and train other Project Engineers (with assistance from the Sr. Manager, Technical Delivery) to ensure they can provide effective technical support.
• Prepare and review cost estimates for projects during the bidding, execution, and post-execution phases.
• Maintain professionalism and strong communication skills in customer-facing interactions with a focus on understanding the needs of transit agencies.
• Conduct thorough requirements analysis for new software development and transition to the software development life cycle.
• Perform project requirement analysis, capture, and support solution adaptation.
• Manage and maintain all aspects of maintenance agreements with clients.
• Lead workflow process and software configuration sessions with customers.
• Coordinate and install standard upgrades and patches as necessary.
• Regularly create and update development reports, FAQs, and knowledge base articles.
• Continuously deepen knowledge of the Company processes and customer agency operations to adapt, configure, and implement solutions that best meet customer needs.
• Availability for remote support “after hours” in an on-call rotation.
• Other duties as assigned.
  
  

Required Skills/Abilities

• Travel up to 50% of the time (including domestic and international), for customer site visits, training and meetings.
• Strong problem-solving and troubleshooting skills, with the ability to resolve complex technical issues.
• Excellent communication skills for coordinating with customers and internal teams, both remotely and in person.
• In-depth technical knowledge and ability to support software development, upgrades, and system configurations.
• Ability to adapt to new technologies and stay current with developments in software and hardware.
• Ability to self-learn and seek out knowledge on new systems, including other 3rd party systems that may be in place at a customer site.
• Proficient in Microsoft Office Suite and related software(s).
  
  

Education And Experience

• Post-secondary education in the area of Business Administration, Computer Science, Engineering, or related field and/or equivalent combination of education/experience. Equivalent combination in lieu of degree would include an additional of 4 years of related experience.
• Minimum of 5 years of advanced MS Windows and application experience including: remote desktop, command prompt and PowerShell.
• SQL Server and/or ORACLE database experience is preferred.
• Understanding of the North American Transit Industry and Agencies (specifically with CAD/AVL) is preferred but not required.
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer/laptop.
• Ability to travel (including domestic and international), sometimes for extended periods, which may involve sitting during transit and walking at various locations. This role requires travel up to 50% of the time.
• Must be able to life up to 25 pounds at a time.
• Must be able to handle high utilization of hand and wrist dexterity.
  
  

Disclaimers

• All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees.
• This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
  
  

Vontas remains and actively participates as an Equal Opportunity Employer/Affirmative Action Employer.

Worker Type

Regular

Number Of Openings Available

1

We thank all applicants for their interest; however, only those who qualify for an interview will be contacted. *Professional recruiting agents or consultants need not call.