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Lead Customer Service Rep.

Vontier Corporation
Stow, OH Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/14/2025
  • Provides SME day-to-day call center support in all operational needs to internal CSR's. Monitoring of call center processes in meeting set metric performance goals in ASA, FCR, AHT, Call Quality, and Escalation Rates. - Problem-solves complex is Customer Service, Technical Support, Monitoring, Leader, Service, Manufacturing, Retail

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