What are the responsibilities and job description for the Bilingual Field Instructor/Training position at Vontier?
You will be responsible for providing initial and continuation training on business strategies, sales training, customer relations, computer skills, handling warranty and non-warranty item returns, and basic route preparation for all existing and new franchise distributors. This is a heavy traveling role and you must live near a Route preparation includes surveying open and existing list of calls (LOCs) and identifying and maintaining customers in the franchise owners' businesses. Other responsibilities require merchandising the mobile store using affinity grouping methods as outlined through policy. This position requires positioning / lifting heavily weighted Matco toolboxes and other product items in a display area and / or in the customer work environment. International and national travel is a specific characteristic of this position.
WHAT YOU WILL DO
Provide one-on-one coaching methods using the Matco Business System (MBS) including, but not limited to, proprietary software systems, sales, customer service, product promotions, and business management to new franchise distributors
Report on the progress of new franchise distributors to field management and associates at Matco headquarters in Stow, OH. Complete training playbook criteria requirements during each phase of training, including noting training exceptions
Provide targeted performance improvement coaching on all aspects of business in order to promote success and longevity
Provide focused support to existing distributors who require follow-up assistance by conducting distributor business reviews, distributor rides, route surveys, distributor tune-up training, and other programs such as time payment (TP) blasts
Complete performance improvement plan and measurement of franchisee performance vs. benchmarks during coaching / learning intervention
Provide lead generation training to new franchise distributors
Contribute to :
Improvement of distributor retention to support company growth initiatives
Improvement of overall weekly purchase average in order to improve franchisee profitability
Implementation of standardized methods to interface effectively with Matco processes and reduce transactional variations
Lead the development and implementation of the sales funnel process at the franchise distributor level
Provide customer input and sales management support to new product delivery processes
Motivate, train, and manage franchise distributors on Matco products and other point-of-sale (POS) initiatives
Maintain and manage the training budget under control of the trainer
Assist distributors in positioning tools and equipment (including toolboxes) and lifting or moving heavy objects of 75 lbs or more above their heads
Bachelor's degree with Adult Education, Human Resources, or related major preferred
Bilingual in Spanish / English is a requirement, both written and verbal
Must be bilingual Spanish in writing and communication
High school diploma or equivalent required
Ability to travel 80% of the time across the country on a reoccurring basis
Strong sales and marketing background with exposure to multiple product channels and low volume / high mix products and proven record of successful growth year over year through execution of strategy
Minimum of 3 years managerial responsibility preferred
Proven record of successful management of customer business accounts
Demonstrated use of good, better, best techniques
Excellent teamwork and communication with customers, customer service, and engineering
Strong PC skills – MS Word, Excel, PowerPoint and other business software
Capable of positioning / lifting heavy weighted product to include Matco Toolboxes into truck display area
WHO IS MATCO
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com .
BENEFITS
Annual bonuses / incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual / jeans
Employee discounts
15 days vacation 4 floating holidays 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
WHO IS VONTIER
Vontier (NYSE : VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com .
Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
