Operations Support Supervisor

Start your career as an Operations Support Supervisor at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.

As an Operations Support Supervisor you will build together with all your colleagues in South Africa on our ambition to be the best in Port at leading locations. Vopak South Africa is a growing company and major investments have been done. As a Operations Support Supervisor you will join our motivated team in South Africa at Vopak South Africa to optimize the use of the infrastructure and contribute to a culture of being proud to work for this growing company.

Ready to develop yourself and make a positive impact? Improve the world and start as Operations Support Supervisor at Vopak.

What will you do as an Operations Support Supervisor?

The Operations Support Supervisor is a key business critical position within Vopak. The position requires individuals to convert business planning into an efficient shift plan and goals by leading teams of 2 people. The job therefore demands excellence in areas such as people leadership, motivation and engagement, change implementation and team management.

What do we offer you?

• A market-based salary that is commensurate to your knowledge & experience, coupled with attractive bonuses
• Relevant and competitively placed allowances
• Various growth & developmental opportunities
• Disability & Risk Insurance that is fully subsidized by the company
• Group Medical Aid where Vopak pays 50% of the nominal costs
• Excellent Retirement Scheme funding through our Group scheme Retirement Fund
• Wellness Agenda that authentically connects and cares for our people and promotes work/life balance
• Great working environment & a diverse and inclusive culture

What do we expect from you as a Operations Support Supervisor?

• Grade 12 or equivalent (Must)
• Degree/Diploma in Chemical/Mechanical Engineering or in Business/Operations Management or Equivalent
• 3-5 years background of process / Petro-chemical industry
• Proven ability to Lead, Influence & Inspire others
• Working knowledge of standard office systems and software programs

Skills Required:

• Excellent Leadership skills
• Management skills
• Mathematical skills
• Analytical skills
• Problem solving skills
• Motivational skills
• Business administrations skills
• Report writing skills
• Technical skills

Attributes Required:

• Challenge the status quo
• Driver of change
• Looks for optimization

Knowledge Required:

• Safety, Health, Environmental Policies & Principles
• Site operations, standards and procedures
• Hazard Identification and risk assessment
• First Aid – Level 1
• Gas Monitoring Training
• Hazardous Chemical Handling
• Drivers License
• Confined space training
• LOTO, DSCE, Vopak standards
• Maintenance Requirements of tank farm operations

Alignment with Vopak Values, which are:

• Care for Safety, Health, Environment
• Integrity
• Team Spirit
• Commitment
• Agility

What does your day look like?

Some of the operational elements of the Operations Support Supervisor include:

• Management of the scheduling and execution of all operational activities on all sites and berths including all shipping activities to ensure timely and safe completion of all customer requirements as per procedures, work instructions, quality and Safety requirements with optimum use of all resources on site.
• Oversees the administration of operational processes and stock control. Also, responsible to coordinate the repairs and maintenance of all defective equipment on the site with support from the Technical, SHEQ and other departments.
• Management of human resources, including staff performance management, industrial relations and development.

What can you expect from your employee experience?

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.

We aim to communicate in a clear & authentic way. We solicit feedback, ask and listen, learn and unlearn.

You will grow with your team: Whatever our role, we support business, in a thoughtful way, to create value for our teams and our clients. We embrace new ways of working applying digitalization to provide solutions.

We lead the We: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.

Your core responsibilities are:

1. Leadership:

• Lead, inspire and influence teams members
• Converts Operational year plan/business strategy into shift plan
• Sets goals and tracks for team
• Able to develop others
• Able to implement change in the operational domain
• Manages 2 way communication & engagement between management and team
• Able to maintain and grow relationships across departments and stakeholders
• Is the example to others
• Fosters team work and collaboration
• Enable and motivate others to contribute to continuous improvement, step by step

2. Management/Situational

• Performs risk assessments and scoping of non-standard activities: tank washing and LOTO verification on site
• Conducts routine monitoring and SOR to ensure compliance to safety procedures and quality adherence on site
• Ensures that all operational equipment is in good working condition at all times, and all quality management systems are kept up to date
• Responds to incidents i.e. spills, etc.
• Fosters the Quality awareness of staff and leads their efforts to continuously improve the work procedures and quality of operations on site
• Facilitate the identification of staff developmental needs and provides mentoring and coaching of staff
• Controls absenteeism, time and attendance, and ensure consistent application of the company policies
• Support the drawing up and control of the site expense budget.
• Authorizing of Contractor work permits on site and routine inspection of Contractors on sites in terms of Safety
• Implementation of Vopak minimum standards and ensuring SHEQ compliance
• Ensures that general housekeeping on site is of a high standard.
• Control of operational activities within Operations Support while maintaining the safe and efficient provision of service to the continuous shift and technical teams to ensure service levels are maintained
• Coordinate, plan and assign work on the basis of work orders and planned activities
• Ensure optimal utilization of resources and ensure effective deployment of staff
• Instruct and support staff (including others) of the processes to follow, and the priorities of execution on site
• Motivating and supporting the operational staff in the execution of the work
• Instruct, monitor progress, taking measures in case of deviations / blockages (include assessing the suitability of the infrastructure concerned), and informing the relevant departments
• Identify, manage and report on amendments to plans, ensuring all departments concerned are kept up to date and considering the impact to service levels,
• Promotion of a flexible execution in order to minimize impacts on service disruptions, and an optimum utilization of the available capacity
• Maintain the training and skills levels of team in accordance with job requirements and operations training matrix for operations-execution
• The safe and efficient execution of operational preparatory work (including planning, documentation, engagement with departments, approvals etc.) together with technical and operational teams in accordance with standards and procedures
• The safe and efficient execution of work taking systems out of service (including cleaning, LOTO, DSCE, etc.)
• The safe and efficient return to operations of facilities (including cleaning, removing LOTO, etc.)
• Providing support in solving operational disruptions
• Maintaining the effective management of the WWTP, VRU and other support systems and supporting the operations - execution shift teams on effectively utilizing the support systems with training as required
• Ensure the continuity and proper coordination of activities between team and other departments
• Identification of improvements in operations support to the organisation, and provide management information about the maintenance operations
• Monitoring and control resources; equipment, tank cleaning, waste etc. within budget controls
• Reporting, follow up and closure of reports in Enablon / ME2 as required
• Create and/or participate in various consultation groups (including daily planning meeting)
• Providing input to operational RAs, MOC, procedures etc. as required
• Support in the execution of incident investigations as required
• Ensure the desired service level, both internally and externally and subsequent control
• Capture the execution of the tasks associated administrative requirements and report on the progress and deliverables
• Ensure compliance with corporate, security, safety, health and environmental and transportation regulations and ensure an orderly and clean facility is maintained at all times
• Ensure the proper use and maintenance of facilities / equipment within the team. To this end, among other things:
  • (do) conduct observation rounds
  • Discussing complaints with its employees; picking up non-standard situations and report accordingly
• Support the maintenance of personal safety of staff and third parties to ensure the proper application and compliance with the licensing procedures / safety standards at Vopak
• Manage human resources so that the team can function effectively and efficiently within the prescribed HR and occupational health and safety policy. To this end, among other things:
  • Ongoing development / performance appraisals and assessment interviews
  • Ensure employment consultation and information transfer
  • Ensuring the incorporation and training of new employees; provide and maintain the necessary skills of employees
  • Maintenance of time and attendance and performance using the supportive systems / tools etc.
  • Promoting good cooperation, flexibility and a good working atmosphere
• Continuous coordination within the department and across functions for the most efficient deployment of staff for effective delivery of service
• Continuous engagement with team to maximise the transfer of knowledge and engagement. Consult with Operations Officer, continuous Operations Support Supervisor, Planner, Maintenance Scheduler and technical Supervisors. Discuss details at shift change, coordinate with continuous shift colleagues
• Coordination and work with operations, technical personnel and contractors, customer service, SHEQ and other third parties
• Attention and accuracy required for the work implementation and enforcement / compliance with safety, health and environmental regulations
• Support for audits as required
• Provide input into continuous improvement projects and where requires support in implementation of such
• Set and track KPIs for your team and report regularly through the organisation

Want to start as an Operations Support Supervisor at Vopak?

Are you ready to share your vision and contribute to Vopak South Africa? Then start as an Operations Support Supervisor and apply now!