Packaging and Shipping Coordinator

As a key member of our Logistics Team, the Packaging and Shipping Coordinator is responsible for efficiently packaging orders at our facility and ensuring the most cost-effective and reliable transportation solutions. This role plays a crucial part in meeting deadlines while maintaining the safety of goods and personnel.   Duties and Responsibilities Prepare and packaging shipments through various carriers, ensuring timely and secure deliveries. Build and maintain strong relationships with customers, carriers, and representatives for air, ocean, import, and export logistics to enhance the overall customer experience. Ensure supply chain contracts are detailed, accurate, and aligned with company standards. Communicate with suppliers to confirm pick-up details and ensure smooth logistics operations. Track and trace shipments, investigate and resolve billing or shipping discrepancies, and provide timely and accurate updates to customers and suppliers. Clearly communicate logistics processes and guidelines within the company. Identify and address packaging requirements, ensuring proper materials, special designs, and compliance with international regulations based on the nature of the product. Support team performance by assisting colleagues and covering responsibilities during vacations or absences. Qualifications 1 to 3 years of experience in warehousing, packaging, or a similar logistics role. Strong ability to multitask in a fast-paced environment with shifting priorities. Highly organized, proactive, and detail oriented. Strong problem-solving skills and customer service mindset. Ability to contribute to a positive and collaborative team environment. Proficiency in Microsoft Office. Bilingual in French and English.